Summary
Overview
Work History
Education
Skills
Timeline
Generic

De'Amonte Scott

San Diego,CA

Summary

Dynamic professional with a strong background in customer service and logistics. Professional in correctional facility management, known for strong standards and results-driven performance. Extensive experience in enforcing regulations and maintaining order within facilities. Valued for collaborative spirit and adaptability, with skills in conflict resolution and surveillance. Experienced with operational management and team leadership. Utilizes strong organizational skills to enhance productivity and customer satisfaction. Track record of implementing effective strategies for staff development and operational improvement.

Overview

11
11
years of professional experience

Work History

Delivery Driver

FedEx:Ground
10.2022 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.

Correctional Officer

MTC Corrections
08.2020 - 09.2022
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
  • Responded to emergency situations and de-escalated hostile confrontations.

Assistant General Manager

Jamba Juice
06.2014 - 07.2020
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
  • Analyzed customer feedback data to identify areas of improvement and develop solutions.

Education

Bachelor of Science - Psychology

San Diego State University
San Diego, CA
12-2020

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Dependable and reliable
  • Attention to detail
  • Clear communication
  • Clean driving record

Timeline

Delivery Driver

FedEx:Ground
10.2022 - Current

Correctional Officer

MTC Corrections
08.2020 - 09.2022

Assistant General Manager

Jamba Juice
06.2014 - 07.2020

Bachelor of Science - Psychology

San Diego State University

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