Nestor Hernandez
Gilbert
Summary
Outgoing, optimistic, and ready to work! Very good with dealing with people, sales, and forging customer rapport. Very willing and ready to work, help out others, and be a valuable asset within the work environment. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.
Overview
3
3
years of professional experience
Work History
Sales Representative
CUTCO
05.2023 - Current
- Cultivated strong customer relationships through effective communication and personalized service.
- Demonstrated product knowledge to effectively showcase CUTCO products during presentations.
- Sold $11,100 worth of product in 2 months
- Assisted customers in selecting appropriate kitchen tools based on individual needs and preferences.
- Conducted follow-up calls with clients to ensure satisfaction and address any concerns.
- Collaborated with team members to develop strategies for improving sales performance.
- Analyzed feedback to identify areas for improvement in sales techniques and presentation styles.
- Expanded customer base through cold calling, networking, and relationship building.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Crew Member
Swig N' Sweets
06.2025 - 09.2025
- Followed food safety protocols diligently, minimizing risks and ensuring compliance with health regulations.
- Adapted quickly to changing priorities and demands in fast-paced environment with 30-40 customers per 15 minutes increments.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with a team of 7 to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Assisted other team members to achieve goals.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Crew Member
Chipotle
05.2022 - 07.2022
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Operated kitchen equipment efficiently, adhering to safety and cleanliness standards.
- Assisted in food preparation, maintaining high quality and presentation of menu items.
- Collaborated with team members to achieve operational goals during peak hours, getting 20-30 customers per 20 minute segments.
- Worked and provided help for online orders, multitasking up to 6 orders at a time.
Education
High School Diploma -
Gilbert High School
Gilbert, AZ05-2023
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Sales expertise
- Relationship building
- Sales presentations
- Product promotions
- Bilingual
- Obedient
- Optimistic
- Effective time management
- Client engagement
- Sales demonstration
- Team leadership
Timeline
Crew Member
Swig N' Sweets
06.2025 - 09.2025
Sales Representative
CUTCO
05.2023 - Current
Crew Member
Chipotle
05.2022 - 07.2022
High School Diploma -
Gilbert High School