Results-driven professional with extensive experience in logistics and warehouse management. Proven ability to enhance operational efficiency, ensure safety compliance, and deliver exceptional customer service.
Overview
24
24
years of professional experience
Work History
Delivery Driver
Twin Rivers Delivery
Belgrade, MT
10.2025 - Current
Operated delivery vehicle safely and efficiently across designated routes.
Managed package loading and unloading to ensure timely deliveries.
Maintained accurate records of deliveries and customer interactions.
Coordinated with dispatch to optimize delivery schedules and routes.
Warehouse Manager
Xannterra
Mammoth, WY (Yellowstone National Park)
05.2025 - 10.2025
Managed daily warehouse operations to ensure efficient inventory management and timely order fulfillment.
Trained new staff on safety protocols, equipment usage, and operational procedures to enhance team performance.
Implemented inventory tracking systems to streamline stock management and reduce discrepancies.
Coordinated with suppliers to schedule deliveries, ensuring adequate stock levels for uninterrupted operations.
Conducted regular safety inspections, promoting compliance with industry regulations and enhancing workplace safety culture.
Self-employed
Self-employed
Katy, TX
11.2023 - 05.2025
Conducted market research to identify trends and opportunities for service expansion.
Streamlined project workflows, improving efficiency in service delivery processes.
Collaborated with vendors to negotiate favorable terms and secure quality supplies.
Area Manager
Wal-Mart Distribution Center
Sealy, TX
09.2021 - 10.2023
Oversaw daily operations, ensuring compliance with safety standards and operational guidelines.
Managed team performance, providing guidance and support to enhance productivity.
Implemented process improvements, streamlining workflows to optimize efficiency in distribution activities.
Coordinated inventory management, maintaining accurate stock levels and minimizing discrepancies.
Developed training programs for new employees, fostering a culture of safety and teamwork.
Analyzed key performance indicators, identifying trends to inform strategic decisions for operational enhancements.
Ensured timely execution of shipments, contributing to overall supply chain effectiveness and customer satisfaction.
Continuous Skills Development
Wal-Mart Distribution Center
Sealy, TX
12.2019 - 09.2021
Designed and implemented training programs enhancing employee skills and operational efficiency.
Conducted needs assessments to identify skill gaps and develop targeted development strategies.
Collaborated with management to align training initiatives with organizational goals and performance metrics.
Facilitated workshops and seminars promoting best practices in safety and productivity within the distribution center.
Mentored junior staff, fostering a culture of continuous learning and professional growth among team members.
Evaluated training effectiveness through feedback mechanisms, adjusting programs to improve learning outcomes.
Department Manager
Lowes Home Improvment
Katy, TX
03.2006 - 12.2019
Oversaw daily operations, ensuring alignment with company standards and enhancing team performance.
Implemented inventory management strategies, optimizing stock levels and reducing waste.
Trained and mentored staff on customer service best practices, improving overall service quality.
Developed promotional displays to drive product visibility and increase sales opportunities.
Analyzed sales data to identify trends, informing strategic decisions for department growth.
Championed safety initiatives, fostering a culture of compliance and awareness among team members.
Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Delivery Driver
Katy Steel
Katy, TX
03.2004 - 03.2006
Provided excellent customer service during deliveries, addressing inquiries and concerns.
Adhered to safety regulations and company policies while on the road.
Adapted quickly to changing delivery conditions and customer needs.
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Supervisor
Ferguson Plumbing Supply
Spring, TX
11.2001 - 12.2004
Coordinated logistics for timely delivery of plumbing supplies to clients and contractors.
Analyzed workflow processes, identifying inefficiencies and recommending improvements for operations.
Implemented inventory management systems to optimize stock levels and reduce waste.
Trained and mentored team members, enhancing skills and boosting productivity.
Supervised daily operations, ensuring compliance with safety regulations and company standards.