Summary
Overview
Work History
Education
Skills
Timeline
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Nestor Munoz

Ft Worth

Summary

Motivated and eager individual with strong communication skills, attention to detail, and commitment to providing excellent customer service. Seeking a customer client position at Charles Schwab to support clients' needs and contribute to the firm's success while growing professionally in the financial industry.

Overview

3
3
years of professional experience

Work History

Sales Rep

Newbern Excel
12.2024 - Current
  • Maintained positive interactions with customers.
  • Fostered constructive relationships with customers.
  • Provided exceptional customer service through various channels (phone, email, in-person) with a focus on customer satisfaction and relationship building.
  • Trained and mentored new customer service representatives, improving team performance and service quality.

Dairy Stocker

Kroger
10.2023 - 03.2024
  • Monitored and replenished dairy inventory to maintain optimal stock levels.
  • Maintained cleanliness and hygiene standards in refrigerated dairy compartments.
  • Delivered outstanding customer service by assisting shoppers with product inquiries, locating items, and providing recommendations to enhance their shopping experience.
  • Collaborated with team members and management to ensure smooth store operations and meet customer needs in a high-traffic environment.

Mobile Detailer

James Wood
07.2022 - 12.2022
  • Relocated vehicles based on instructions to meet display organization standards.
  • Performed detailing and maintenance of customer vehicles.
  • Operated vehicles to navigate between service lanes, stalls, and parking areas.
  • Responded to customer inquiries, concerns, and feedback with professionalism, resolving issues promptly to maintain strong customer relationships.
  • Restored and maintained cleanliness of vehicle interiors and exteriors with precision.

Cashier

McDonalds
01.2022 - 03.2022
  • Matched cash transactions with records accurately.
  • Delivered exceptional customer service in a fast-paced environment, maintaining a positive and professional attitude, even when handling difficult or rude customers.
  • Addressed customer concerns effectively to minimize disruptions and maintain operational consistency.

Education

Texans Can Academy
Fort Worth, TX
05.2024

Skills

    Strong Communication Skills: Able to effectively communicate with team members, management, and customers, ensuring clear understanding and collaboration

    Quick to Master New Concepts: Able to rapidly understand new processes, technologies, and industry trends with minimal training

    Multitasker: Able to handle multiple tasks simultaneously without sacrificing quality or efficiency, adapting to different demands

Timeline

Sales Rep

Newbern Excel
12.2024 - Current

Dairy Stocker

Kroger
10.2023 - 03.2024

Mobile Detailer

James Wood
07.2022 - 12.2022

Cashier

McDonalds
01.2022 - 03.2022

Texans Can Academy

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Nestor Munoz