Nestor Palacios
Healthcare Administration
Jacksonville,FLORIDA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
11
11
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Regional Risk Manager
US Path Labs
11.2020 - Current
- Developed short-term goals and long-term strategic plans to improve risk control and mitigation.
- Promoted enterprise-level risk management practices and helped instill strong culture focused on protective policies and procedures.
- Reviewed contracts and agreements to identify potential risks and ideal mitigation strategies.
- Instituted regular safety inspections and hazards management strategies to keep operations compliant.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Compliance Associate
Grady Hospital
11.2019 - 10.2020
- Investigated incidents and accidents to identify causes and potential preventive measures.
- Identified secure and high-risk areas and assessed vulnerabilities from building standpoint for unauthorized access.
- Monitored preventive maintenance program for company property.
- Conducted safety audits, inspections and evaluations to identify potential hazards and implement corrective actions in accordance with regulatory requirements.
Risk Manager
Continue Care
01.2016 - 10.2019
- Instituted regular safety inspections and hazards management strategies to keep operations compliant.
- Coordinated ongoing efforts to strengthen risk culture and fine-tuned risk appetite for lending and funding activities.
- Developed short-term goals and long-term strategic plans to improve risk control and mitigation.
- Conducted meetings and generated reporting to support risk monitoring and management.
Director of Operations
Florida Care Management Services
02.2010 - 12.2015
- Achieved team goals through formalized training plans, coaching, and performance management.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Defined, implemented, and revised operational policies and guidelines.
- Oversaw day-to-day production activities in accordance with business objectives.
- Analyzed customer feedback and identified areas for improvement to drive business success.
Busines Banker
Wachivia Bank
Miami , FL
01.2005 - 02.2010
- Worked with borrowing clients to procure updated financial information on ongoing basis.
- Reviewed deposit profitability analysis and outlined strategies to bring unprofitable accounts back to productive status.
- Met with members to understand goals and recommend solutions to fit specific needs.
- Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
- Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
Education
MBA - Business
Florida International University
Miami, FL 08.2013 - 04.2015
Bachelor of Arts - Business Management
Miami Dade College School of Business
Miami 02.2004 - 04.2013
Skills
Internal Controls
Compliance Management
Root Cause Analysis
Risk Mitigation Strategies
Strategic Planning
Attention to Detail
Team Building
Certification
Certified Professional Healthcare Risk Management
Timeline
Regional Risk Manager
US Path Labs
11.2020 - Current
Compliance Associate
Grady Hospital
11.2019 - 10.2020
Certified Professional Healthcare Risk Management
10-2018
Risk Manager
Continue Care
01.2016 - 10.2019
MBA - Business
Florida International University
08.2013 - 04.2015
Director of Operations
Florida Care Management Services
02.2010 - 12.2015
Busines Banker
Wachivia Bank
01.2005 - 02.2010
Bachelor of Arts - Business Management
Miami Dade College School of Business
02.2004 - 04.2013