Richard Flynn
Richmond,VA
Summary
Dynamic Risk Manager with extensive experience at Capital One, specializing in operational and enterprise risk management. Proven track record in enhancing risk mitigation strategies and fostering cross-functional collaboration. Skilled in audit coordination and root-cause analysis, while mentoring teams to improve performance and streamline processes for effective issue resolution.
Overview
9
9
years of professional experience
Work History
Risk Manager - Risk Assessment
Capital One
02.2023 - 03.2024
- Conducted regular audits of existing policies and procedures, ensuring their continued effectiveness in addressing organizational goals related to mitigating risks.
- Developed short-term goals and long-term strategic plans to improve risk control and mitigation.
- Developed strong relationships with internal stakeholders, promoting a culture of risk awareness and accountability.
- Conducted thorough analysis of historical data, helping identify patterns and trends in potential risks.
- Collaborated with cross-functional teams to establish effective risk management practices across all business units.
Risk Manager - Exam & Audit Lead
Capital One
02.2018 - 02.2023
- Conducted regular audits of existing policies and procedures, ensuring their continued effectiveness in addressing organizational goals related to mitigating risks.
- Trained employees on Exam facilitation best practices, ensuring a unified process across the organization
- Streamlined communication channels between various departments, ensuring timely sharing of critical risk information.
- Supported executive decision-making by providing accurate and timely reports, and data on enterprise-wide risk exposure levels.
- Employed strong program management skills to successfully define and manage ongoing initiatives designed to control human error risks in responding to Audit/Exam inquries.
Issue Manager
Capital One
06.2015 - 02.2018
- Assisted in the development of a comprehensive issue management strategy, aligning with organizational goals and objectives to deliver exceptional customer service.
- Maintained detailed documentation on resolved cases for future reference and process improvement purposes.
- Improved issue resolution times by streamlining workflows and implementing efficient processes.
- Mentored junior staff members, sharing knowledge and expertise to enhance their professional development and overall team performance.
- Organized weekly meetings with the team to discuss ongoing cases, share insights, and coordinate resources effectively.
Education
Associate of Applied Science - Business
John Tyler Community College
Chester, VAHistory
Hartwick College
Oneonta, NY01-1990
Skills
- Internal controls
- Counterparty risk management
- Memoranda of understanding
- Audit coordination
- Third-party risk assessments
- Cross-functional collaboration
- Operational risk management
- Enterprise risk management
- Portfolio management
- Root-cause analysis
- Risk mitigation
- Vendor risk management
Timeline
Risk Manager - Risk Assessment
Capital One
02.2023 - 03.2024
Risk Manager - Exam & Audit Lead
Capital One
02.2018 - 02.2023
Issue Manager
Capital One
06.2015 - 02.2018
Associate of Applied Science - Business
John Tyler Community College
History
Hartwick College
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