David Heath
Houston,United States
Summary
Enthusiastic Sales Manager with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales associates to showcase their ability to consistently exceed sales targets, generate revenue, drive growth, and build and maintain customer satisfaction.
Overview
33
33
years of professional experience
Work History
NI/Modernization Sales Representative
TK Elevator
08.2022 - Current
Branch Manager
TK Elevator
06.2021 - 08.2022
Senior Sales Manager
TK Elevator
09.2020 - 06.2021
- Responsible for managing and providing support to all sales account managers for the Austin/Temple, TX area
- This includes new construction, modernization, service and repair.
Regional Director of Mod Sales South Region
TK Elevator
01.2017 - 09.2020
District Modernization Sales Manager
TK Elevator
10.2015 - 09.2020
- Manage modernization account managers for 15 offices
- Responsible for meeting sales goals for the Central and South districts
- Meet with customers and consultants on large projects
- Provide support for modernization account managers
- Act as a liaison between field and factory for issues that arise
- Support the VP of Modernization sales for the Central Region
- Approve and help put together large bid opportunities.
Branch Manager
TK Elevator
01.2014 - 12.2015
- Budgets, P&L responsibilities, managing office and field staff, sales manager, sales, safety program, collections
- 2014 award winner for lowest cancellation rate in the region.
Branch Manager
TK Elevator
01.2007 - 01.2014
- Branch Manager/Sales
- 2008 NI sales associate of the year for North America
- 2012 outstanding achievement award for modernization sales for the southwest region
- P&L responsibilities, budgets, lead safety program, A/R collections.
Modernization Manager
TK Elevator
03.2006 - 01.2007
- Managing a staff of 20 people
- Budgets
- Streamlining processes at the factory for better production times
- Contact between field and factory for problems and issues and how to resolve.
Branch Manager
TK Elevator
01.2005 - 02.2006
- Same as branch manager position above.
Sales Executive
TK Elevator
01.2003 - 01.2005
- Sold new construction and modernization for entire West Texas area
- Develop relationships with architects to help design elevators for new buildings
- Develop relationships with GC's to cultivate work
- Continue relationships with current customers to develop modernization work for existing elevators.
Parts warehouse, warranty & parts coordinator, modernization estimator/coordinator
TK Elevator
02.1992 - 01.2003
Education
Associate of Applied Science - General Business
Northwest Mississippi Community College
Senatobia, MS05.1989
Skills
- Customer Service
- Customer Relationship Building
- Interpersonal communication skills
- Sales Presentations
- Sales closing
- Sales strategy development
- Negotiation Tactics
- Meeting Sales Goals
- Team Leadership
- Team Supervision
- Sales Development
- Customer Retention
- Sales Forecasting
- Territory Management
Accomplishments
Awards:
2008 - New Installation Sales Associate of the Year for North America
2012 - Outstanding Achievement Award for Modernization Sales for the Southwest Region
2014 - Award Winner for Lowest Cancellation Rate for Southwest Region
Recent Accomplishments:
2015 to 2020 - Regional Director Accomplishments: Met or Exceeded Financial Goals for the Region while Supervising 25 Reps
2021 to 2022 - San Antonio Branch Manager/Change Agent: Addressed and resolved various challenges including customer dissatisfaction, low sales performance, and personnel issues to set the branch up for future leadership success
2023 to present - Senior Sales Account Manager: Met or exceeded sales goals for the Houston area office
Timeline
NI/Modernization Sales Representative
TK Elevator
08.2022 - Current
Branch Manager
TK Elevator
06.2021 - 08.2022
Senior Sales Manager
TK Elevator
09.2020 - 06.2021
Regional Director of Mod Sales South Region
TK Elevator
01.2017 - 09.2020
District Modernization Sales Manager
TK Elevator
10.2015 - 09.2020
Branch Manager
TK Elevator
01.2014 - 12.2015
Branch Manager
TK Elevator
01.2007 - 01.2014
Modernization Manager
TK Elevator
03.2006 - 01.2007
Branch Manager
TK Elevator
01.2005 - 02.2006
Sales Executive
TK Elevator
01.2003 - 01.2005
Parts warehouse, warranty & parts coordinator, modernization estimator/coordinator
TK Elevator
02.1992 - 01.2003
Associate of Applied Science - General Business
Northwest Mississippi Community College
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