Netanya Jenkins
Fort Worth,TX
Summary
Dynamic Certified Phlebotomist Technician with proven expertise in specimen collection and patient verification at Phlebotomy Training Specialists. Demonstrated exceptional customer service and problem-solving skills, enhancing laboratory efficiency and reducing errors. Known for strong multitasking abilities and maintaining strict adherence to HIPAA regulations, ensuring confidentiality and quality care.
Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Phlebotomist Technician
Phlebotomy Training Specialists | Phlebotomy Certification
03.2025 - 03.2025
- Upheld strict adherence to HIPAA regulations, maintaining the confidentiality of sensitive patient information at all times.
- Enhanced laboratory efficiency by properly labeling and processing collected specimens for testing.
- Reduced specimen collection errors with thorough patient verification and accurate order interpretation.
- Kept work area clean and organized, adhering to strict standards for sanitation and infection prevention.
- Centrifuged blood samples as outlined in clinical protocols.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Crew Member and Trainer
Raising Cane's
12.2023 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Trained new team members on procedures, customer service, and sales techniques.
- Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
Online Personal Shopper
Walmart
10.2021 - 12.2023
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Sales Associate
DD's Discount
03.2021 - 10.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Assistant Manager
Little Caesars
05.2019 - 03.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
High School Diploma -
Assurance Learning Academy
Long Beach, CA05-2020
Skills
- Order of draw
- Venipuncture technique
- Sample and specimen collection
- Customer service
- Multitasking and organization
- Time management
- Patience and empathy
- Problem-solving skills
Certification
- CPT - Certified Phlebotomy Technician
Timeline
Certified Phlebotomist Technician
Phlebotomy Training Specialists | Phlebotomy Certification
03.2025 - 03.2025
Crew Member and Trainer
Raising Cane's
12.2023 - Current
Online Personal Shopper
Walmart
10.2021 - 12.2023
Sales Associate
DD's Discount
03.2021 - 10.2021
Assistant Manager
Little Caesars
05.2019 - 03.2021
High School Diploma -
Assurance Learning Academy
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