Netanya Oviedo
San Diego,CA
Summary
Motivated and dedicated college student with a strong commitment to applying classroom knowledge to real-world experiences. Eager to learn, contribute, and bring fresh perspectives to any team. Effective communicator with a collaborative mindset, proven skills in time management, and a strong work ethic. Thrives in dynamic environments and excels in problem-solving and teamwork. Passionate about academic excellence and ready to leverage skills and enthusiasm in diverse projects and opportunities.
Overview
8
8
years of professional experience
1
1
Certificate
Work History
Restaurant Hostess
JC Resorts LLC
San Diego, CA
07.2019 - Current
- Efficiently managed reservations, waitlists, and special requests for large parties, ensuring seamless coordination and customer satisfaction.
- Answered incoming calls with professional greetings, providing detailed information about menu items and services offered, showcasing strong interpersonal skills.
- Adhered to all safety regulations established by the restaurant management, ensuring a safe environment for both customers and staff.
- Responded appropriately to customer complaints, bringing major issues to the attention of the manager on duty.
- Utilized computer-based and mobile reservation software to track seated guests and available seating, optimizing table turnover, and enhancing the dining experience.
- Trained the majority of new hires, imparting knowledge and skills to maintain high standards of service and consistency.
- Delivered outstanding service from initial interaction to final departure, fostering a loyal clientele through exceptional support and engagement.
Junior Camp Counselor
Outpost Summer Camps
San Diego, CA
07.2017 - 08.2017
- Watched over groups of three- to five-year-old children, ensuring their safety and well-being.
- Encouraged camper participation and engagement through enthusiastic leadership and role modeling, creating a positive camp experience.
- Cultivated effective relationships with campers, parents, and other counselors through active listening and dynamic interpersonal skills.
- Provided first aid and responded to emergencies, prioritizing camper safety at all times.
- Performed light administrative tasks related to organizing supplies and equipment, ensuring smooth operation during programming hours.
Education
Bachelor of Science - Mechanical Engineering
University of California - San Diego
La Jolla, CAAssociate of Science - Mathematics
Palomar College
San Marcos, CA06-2024
High School Diploma -
Rancho Bernardo High School
San Diego, CA06-2020
Skills
- Reservation Management
- Forbes Training Experience
- Customer Engagement
- Telephone Etiquette
- C Programming
- MATLAB Programming
- Computer-Aided Design
- Microsoft Excel, Word, and PowerPoint
- Fluent in English and Spanish
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Affiliations
- SHPE member at UCSD
- Tutoring
- Painting
- Pet-sitting
- Reading
- Traveling
Accomplishments
- Received 6th place in the MAE 3 Robot Competition out of 31 teams.
- Senior Award- State Seal of Biliteracy
- Honor Roll/ Silver Star Award
- Senior Award- California Scholarship Federation
- Completed 105 hours of Service in the Leadership Program as a Junior Counselor at Outpost Summer Camps
Certification
- Certificate of Achievement in Intersegmental General Education Transfer Curriculum
- Certificate of Achievement - 5 Years Milestone Anniversary at the Rancho Bernardo Inn
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Nothing in life is to be feared, it is only to be understood. Now is the time to understand more, so that we may fear less.
Marie Curie
References
References available upon request.
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