Nethan Acevedo

Manager

Charleys Philly Cheese Steak

White Settlement

11.2021 - 08.2025

Assisted customers with orders and menu selections efficiently.
Maintained cleanliness and organization of dining and kitchen areas.
Enforced customer service standards and resolved customer problems to uphold quality service.
Coached, mentored and trained team members in order to improve their job performance.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Trained employees on additional job positions to maintain coverage of roles.
Provided leadership during times of organizational change or crisis situations.
Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Handled cash transactions accurately at the register.
Participated in training programs to improve service skills.
Followed food safety guidelines to ensure quality standards.
Maintained a clean and organized work area throughout shift.
Operated cash registers to process payments from customers.
Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Trained staff on food preparation and safety procedures consistently.
Oversaw inventory management and maintained stock levels efficiently.
Coordinated team schedules to optimize workflow during peak hours.
Assisted in resolving customer complaints with professionalism and care.
Push communication between team members to ensure smooth operations.
Monitored budgets to ensure cost-effectiveness while maintaining quality standards.
Managed inventory levels to meet demand without overstocking, reducing waste.