Netsanet Adebebe
Buffalo,NY
Summary
Dedicated and friendly customer service professional with over 3 years of experience in retail and food service. Proven ability to handle transactions efficiently, provide exceptional service, and maintain a positive environment for both customers and colleagues. Adept at handling high-volume environments while staying organized, detail-oriented, and maintaining strong communication skills.
Overview
7
7
years of professional experience
Work History
Cashier
Mandela Market
10.2019 - Current
- Greet and assist customers with product inquiries, addressing concerns, and ensuring a positive shopping experience.
- Operate cash register, process cash, credit, and debit transactions, and issue receipts with accuracy.
- Maintain a clean and organized work environment, including stocking shelves and managing inventory.
- Verify the accuracy of all transactions and process returns/exchanges according to store policy.
- Monitor and prevent potential theft or fraudulent activities to ensure store security.
Ice Cream Server/Cashier
Buffalo Zoo
06.2018 - 08.2018
- Assisted customers in selecting ice cream flavors and toppings while providing a friendly and timely service.
- Operated cash register, processed payments, and provided change/receipts.
- Maintained cleanliness and organization of inventory, including restocking products and ensuring freezer space was organized.
- Provided product suggestions and recommendations based on customer preferences.
- Demonstrated high-level customer service skills in a fast-paced environment.
Education
D’Youville College
Buffalo, NYHigh School Diploma -
Nichols School
Buffalo, NY05.2020
Skills
- Customer Service Excellence
- Cash Handling & POS Systems
- Attention to Detail
- Conflict Resolution & Patience
- Teamwork & Collaboration
- Strong Communication Skills
- Inventory Management
Languages
Amharic
Native or Bilingual
Timeline
Cashier
Mandela Market
10.2019 - Current
Ice Cream Server/Cashier
Buffalo Zoo
06.2018 - 08.2018
D’Youville College
High School Diploma -
Nichols School
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