Neva Provost
Plattsburgh
Summary
I moved here from NC in 1981 and got my job at DSS right away and never move back! I had tons of training and have the certificates to verify this. I am 66, retired from 33 years at DSS in 2015. Had many different jobs and worked my way up the latter to supervisor. I ran the ma and fs unit in the end for probably 15 years. Was a typist, clerk, data entry operator, legal secretary, front desk and interviewed clients when needed.
Overview
33
33
years of professional experience
Work History
Supervisor
Clinton County Social Services
07.2024 - 01.2026
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
- Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
- Collected, arranged, and input information into database system.
- Educated staff on organizational mission and goals to help employees achieve success.
- Generated reports detailing findings and recommendations.
- Gathered, organized and input information into digital database.
- Evaluated customer needs and feedback to drive product and service improvements.
- Devised and implemented processes and procedures to streamline operations.
Education
Associate of Science - English
Clinton Community College
Plattsburgh, NY1982
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Complex Problem-Solving
Don’t need benefits and only want part time.
I get a retirement from NY State and social security. I have insurance as well already. All of my grandchildren are now in school so I won't be babysitting anymore. Just want something to get out of the house
Timeline
Supervisor
Clinton County Social Services
07.2024 - 01.2026
Associate of Science - English
Clinton Community College
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