Nevaeh Cabrera
Newark
Summary
Recent Criminal Justice graduate with a concentration in Forensic Investigations. Possess good observation skills and excellent analysis and communication skills gained from practical experience in customer service positions. Have the ability to remain calm during stressful situations and can handle many priorities at once, observe my surroundings, and communicate effectively with all kinds of people. All transferable skills that support success in forensic investigations, evidence handling, and crime scene work. Seeking an entry-level position in law enforcement, or forensic services.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
National Retail Transportation
Secaucus, NJ
06.2024 - Current
- Managed scheduling and coordination of meetings for departmental staff.
- Assisted in preparing and organizing documentation for various projects.
- Supported team communication by drafting internal memos and reports.
- Collaborated with cross-functional teams to enhance operational workflows and productivity.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Beach Attendant
Hard Rock
Atlantic City, NJ
05.2023 - 08.2023
- Set up beach chairs and umbrellas to enhance guest comfort and enjoyment.
- Assisted guests with inquiries, providing information about amenities and activities.
- Monitored beach area for safety, ensuring compliance with health regulations.
- Conducted routine maintenance on beach equipment to ensure functionality and safety.
- Demonstrated exceptional communication skills when interacting with diverse clientele, fostering positive relationships with repeat customers.
- Assisted in setting up and breaking down beach equipment daily, maintaining an organized and functional workspace.
- Adapted to constantly changing weather conditions or unexpected challenges, demonstrating flexibility and resilience in the face of adversity.
- Increased guest satisfaction by promptly attending to their needs and requests throughout their visit.
- Assisted customers by retrieving beach equipment, answering questions, and helping physically disabled.
- Offered personalized recommendations regarding nearby attractions or dining options tailored to individual preferences or dietary restrictions.
Locker Room Attendant
SoJo Spa Club
Edgewater, NJ
01.2022 - 01.2023
- Maintained cleanliness and organization of locker room facilities to enhance guest experience.
- Assisted guests in locating personal items and provided information on spa services.
- Monitored locker usage and ensured secure storage of personal belongings.
- Responded promptly to guest inquiries, ensuring a welcoming environment.
- Collaborated with team members to streamline workflow during peak hours.
- Ensured compliance with safety protocols to maintain a safe facility for guests and staff.
- Enhanced customer satisfaction by maintaining a clean and organized locker room environment.
- Promoted a positive atmosphere for patrons through professional and courteous interactions.
Education
Bachelor of Science - Criminal Justice
Stockton University
Absecon, NJ05-2026
Skills
- Customer service
- Teamwork and collaboration
- Decision-making
- Service upselling
- Conflict management
- Positive attitude
- Goal-oriented mindset
- Problem-solving
- Multitasking Abilities
- Excellent communication
Timeline
Administrative Assistant
National Retail Transportation
06.2024 - Current
Beach Attendant
Hard Rock
05.2023 - 08.2023
Locker Room Attendant
SoJo Spa Club
01.2022 - 01.2023
Bachelor of Science - Criminal Justice
Stockton University