Nevaeh Cannon
Summary
Results-driven Health Science graduate with a minor in healthcare education, experienced in public health program planning and implementation. Expertise in patient safety, risk management, quality improvement, and hospital compliance enhances operational efficiency and patient care. Focused on advancing initiatives within a progressive healthcare organization.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Community Transition Care Coordinator
Mac Inc Area Agency on Aging
Salisbury, Maryland
07.2026 - Current
- Collaborated with physicians, social workers, and other healthcare providers to provide comprehensive care for patients.
- Educated patients on treatment plans and provided necessary resources promptly.
- Identified social determinants of health that may impact a person's ability to access healthcare services.
- Maintained accurate records of all patient care activities using electronic health record systems.
Patient Safety Intern
TidalHealth
Salisbury, Maryland
01.2026 - 05.2026
- Collaborated with Director of Patient Safety to analyze incident reports and identify clinical event trends for proactive safety measures
- Participate in Root Cause Analysis (RCA) meetings to evaluate adverse events and improve safety outcomes
- Contributed to compliance efforts and developed safety protocols to enhance patient safety standards
- Assist in tracking patient safety data and supporting quality improvement initiatives
- Supported accreditation processes during Joint Commission review to ensure hospital met safety and quality benchmarks
Front Desk Receptionist
Arch Amenities Group
Cambridge, Maryland
05.2022 - 07.2024
- Coordinated daily scheduling of appointments and staff shifts to optimize front desk operations., guest intake, and front-desk operations
- Handled high call volumes, multi-line phone system, efficiently directing calls to appropriate departments.
- Streamlined client appointment scheduling using digital systems for enhanced accessibility. using digital systems
- Processed client check-ins and check-outs, ensuring accuracy in billing procedures.
- Maintained accurate records and organized data entry to facilitate operational effectiveness., data entry, and organizational systems
Assistant Manager
Maiden Maryland
Cambridge, Maryland
02.2020 - 07.2022
- Oversaw daily operations and assessed staff performance to ensure team alignment with goals
- Enhanced customer experience through organization and service standards
- Trained employees to streamline workflow and enhance service delivery
- Coordinated inventory tracking and operational planning to maintain optimal stock levels
Education
Bachelor of Science - Health Science, Health Education
Salisbury University
Salisbury, MD05-2026
Skills
- Care coordination
- Patient education
- Healthcare management
- Electronic health records
- Patient safety
- Quality improvement
- Risk management
- HIPAA awareness
- Scheduling and intake
- Medical terminology
- Team collaboration
Certification
BLS
CPR/AED
Timeline
Community Transition Care Coordinator
Mac Inc Area Agency on Aging
07.2026 - Current
Patient Safety Intern
TidalHealth
01.2026 - 05.2026
Front Desk Receptionist
Arch Amenities Group
05.2022 - 07.2024
Assistant Manager
Maiden Maryland
02.2020 - 07.2022
Bachelor of Science - Health Science, Health Education
Salisbury University