Nevaeh Dover
Gastonia,NC
Summary
I have been a crew trainer for several years, which includes in-person experience with training onboarding crew members, demonstrating efficiency in all departments, whilst multitasking, and motivating the crew to all work together, especially during peak hours. During my time as a crew trainer, I have undergone management training, which includes learning to lead a shift, demonstrate professionalism to both the crew and customers, and handle money through both registers, the safe, and digitally. I have learned extensive skills in leadership, professionalism, customer service, teamwork, and being both efficient and quick with tasks.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Trainer
McDonald's
Dallas, NC
12.2024 - 07.2025
- Trained crew members to serve customers, prepare food, keep the restaurant and kitchen clean, and work as part of a team.
- Supported crew members' skills and offered extra help with any tasks that they may have problems with.
- Introduced new crew members to the job via a 90-day schedule plan.
- Ensured that all crew members were aware of health regulations, food safety, and new changes in the company's policies.
- Continued to perform the duties of a crew member.
- Began training for a shift manager.
Crew Member
McDonald's
Dallas, NC
09.2023 - 12.2024
- Served customers, prepared food, and worked with a team.
- Operated the cash register and processed customer transactions accurately.
- Maintained the cleanliness of workstations and dining areas throughout shifts.
- Collaborated with team members to ensure efficient service during peak hours.
- Followed safety protocols for food handling and equipment use consistently.
Education
High School Diploma -
Gaston Early College of Medical Sciences
Dallas, NC05-2025
Associate of Science -
Gaston College
Dallas, NC05-2025
Associate of Applied Science - Biotechnology
Gaston College
Dallas, NC05-2025
Bachelor of Science - Biology
The University of North Carolina At Chapel Hill
Chapel Hill, NCSkills
- Customer Service
- Employee Training
- Cash Handling
- Workforce Management
- Team Building
- Policies and Procedures
- Reliability and Punctuality
- Staff Education and Training
- Multitasking and Organization
- Team Leadership and Supervision
Affiliations
- HS Student Government Secretary and Member
- HS National Honor Society Member
- HS Superintendent Student Advisory Council Member
- HS Teens Taking Action Club Member
- HS Chick Fil A Leader Academy Ambassador and Member
- HS Envirothon Club Leader
- Various Volunteering Events, counting to over 200 hours of service over the course of four years during HS
Accomplishments
- College Board National Recognition for First Generation College Students
- Graduated with Honors from Gaston College for both an Associate of Science and Associate of Applied Science in Biotechnology
- National Honor Society
- Junior Marshal
- Math 3 Honors Department Award
Certification
- McDonald's Crew Trainer License
Languages
English
Native/ Bilingual
Spanish
Elementary
Timeline
Crew Trainer
McDonald's
12.2024 - 07.2025
Crew Member
McDonald's
09.2023 - 12.2024
High School Diploma -
Gaston Early College of Medical Sciences
Associate of Science -
Gaston College
Associate of Applied Science - Biotechnology
Gaston College
Bachelor of Science - Biology
The University of North Carolina At Chapel Hill
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