Nevaeh Francisco
Universal City,TX
Summary
A quick learner and detail-oriented team player, who has the abilities to handle multiple projects simultaneously with a high degree of accuracy. Also an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Take-Out Server
BJ's Restaurant & Brewhouse
San Antonio, TX
07.2023 - Current
- Managed high-volume orders with strong multitasking skills, maintaining accuracy and timeliness
- Handled high-stress situations calmly, addressing multiple tasks simultaneously while prioritizing accordingly
- Provided excellent customer service by addressing inquiries and resolving issues promptly
- Collaborated with kitchen staff to ensure accurate preparation of menu items for take-out orders
- Maintained a professional demeanor under pressure while providing exceptional service even during peak times or challenging situations
- Verified orders before handing them over to customers, ensuring accuracy and reducing complaints
- Promoted new menu items or specials, driving sales growth for featured products or limited-time offers
- Streamlined payment processes by efficiently handling cash transactions and operating POS systems accurately
- Contributed to team success by assisting colleagues during busy periods or covering shifts as needed
- Collaborated with kitchen staff to communicate special order requests, ensuring customer satisfaction
- Enhanced overall service speed by organizing workspace for optimal performance during rush hours
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery
Education
Public Health / Dental Hygiene
The University of Texas At San Antonio
San Antonio, TXHigh School Diploma -
Veterans Memorial High School
San Antonio, TX06.2024
Skills
- Excellent customer service
- Teamwork and Collaboration
- Phone Etiquette
- Quick Learner
- Detail-Oriented
- Flexibility
- Problem-solving abilities
- Excellent Communication
Timeline
Take-Out Server
BJ's Restaurant & Brewhouse
07.2023 - Current
Public Health / Dental Hygiene
The University of Texas At San Antonio
High School Diploma -
Veterans Memorial High School