Nevaeh Gronewold
Pflugerville,TX
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
WellMed Medical Management - United Health Group
Pflugerville, TX
09.2019 - Current
- Assisted physicians with clinical procedures such as drawing blood, and administering injections.
- Maintained up-to-date records of patient care, condition, progress, and concerns in the electronic health record system.
- Conducted EKG tests for patients.
- Communicated effectively with patients to provide a positive experience throughout their visit.
- Ensured accuracy of all documents related to patient visits including consent forms, discharge instructions and follow-up appointments.
- Facilitated referrals from primary care providers to specialists for further testing or treatment options.
- Contacted pharmacies to submit and refill patients' prescriptions.
Certified Phlebotomist Technician
Clinical Pathology Laboratories, Inc.
Austin, TX
02.2017 - 08.2019
- Mentored newly hired medical personnel in phlebotomy techniques and protocols.
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Managed supplies inventory and ordered additional items when needed
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Collected specimens for drug screens, paternity tests and alcohol tests.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures on patients of all ages.
Education
Bachelor of Science - Health And Wellness
Rasmussen University
Ocala, FL06.2024
Associate of Applied Science - Sign Language Interpretation
Austin Community College
Austin, TX05.2009
Skills
- EMR Updating
- Patient Transport
- Physician Support
- Exam Room Preparation
- Vital Signs Documentation
- Medical Terminology
- Electronic Charting
- Phlebotomy
- Patient Chart Tracking
- Venipuncture Expertise
- Patient Care
- Operating EKG Equipment
- Managing Medical Laboratory Equipment
- Specimens Collection and Processing
- Vitals Collection and Documentation
- Professional Bedside Manner
- Chronic Disease Management
- Patient Assessments
- Venipuncture and Phlebotomy
Certification
- Certified Clinical Medical Assitant
- Certified Phlebotomst Technician
Accomplishments
- Employee of the month twice
Languages
English
Native/ Bilingual
ASL
Professional
Timeline
Certified Clinical Medical Assistant
WellMed Medical Management - United Health Group
09.2019 - Current
Certified Phlebotomist Technician
Clinical Pathology Laboratories, Inc.
02.2017 - 08.2019
Bachelor of Science - Health And Wellness
Rasmussen University
Associate of Applied Science - Sign Language Interpretation
Austin Community College
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