Nevaeh Haynes
Middleburg
Summary
Motivated team leader with a strong background in supervising daily operations, training staff, and delivering excellent customer service. Skilled in managing high-volume environments, handling transactions with accuracy, and maintaining a clean, efficient workspace. Adept at resolving issues quickly while promoting teamwork and a positive guest experience. Known for reliability, leadership, and strong communication skills.
Overview
4
4
years of professional experience
Work History
Team Leader
Smoothie King
Orange Park
12.2024 - Current
- Lead and motivate team members during shifts to ensure efficient operations, high-quality service, and adherence to Smoothie King standards.
- Train new employees on smoothie preparation, cleanliness protocols, and customer service skills to maintain consistency and excellence.
- Deliver exceptional guest experiences by resolving customer concerns quickly and professionally while promoting menu items.
- Manage shift responsibilities including opening/closing duties, inventory checks, and maintaining a clean, safe work environment.
- Oversee accurate cash handling and POS transactions, ensuring proper balancing of drawers and minimizing waste or loss.
Assistant
V Man Services LLC
Middleburg
06.2021 - Current
- Provided comprehensive administrative support to the team, maintaining efficient workflow and organization.
- Provided administrative support to team members and management in daily tasks
- Built strong relationships with colleagues and clients through professional and courteous communication
Education
Some College (No Degree) - Psychology
St. Johns River State College
283 College Dr, Orange Park, FL 32065Skills
- Customer service
- Employee training
- Data analysis
- Regulatory compliance
- Team building
Timeline
Team Leader
Smoothie King
12.2024 - Current
Assistant
V Man Services LLC
06.2021 - Current
Some College (No Degree) - Psychology
St. Johns River State College
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