Detail-oriented professional with strong organization skills and a commitment to exceptional customer service. Experienced in creating positive environments and supporting team collaboration.
Work History
Gaming Associate
5 Months
Knighted Gaming | 03.2026 - Current
Monitor game flow and verify payouts or bonuses.
Collaboration with poker room personnel and dealer, encompassing tasks like handling casino chip, verifying game fairness and accuracy, and promptly reporting any suspicious activity
Remaining professional and neutral while being attentive to the action on the table
Receptionist
3 Months
Apex Fitness | 12.2025 - 03.2026
Managed front desk operations, ensuring seamless check-in and check-out for clients.
Assisted clients with inquiries, providing exceptional customer service and support.
Maintained cleanliness and organization of reception area, enhancing overall environment.
Processed payments accurately, ensuring financial transactions met company standards.
Handled incoming calls professionally, directing inquiries to appropriate personnel promptly.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Shift Leader
1 Year 2 Months
Smoothie King | 12.2024 - 02.2026
Supervised daily operations to ensure efficient service and product quality.
Trained and mentored new team members on company standards and customer service techniques.
Managed inventory levels, ensuring availability of fresh ingredients for smoothie preparation.
Implemented effective cash handling procedures to maintain accuracy in transactions.
Resolved customer inquiries and complaints promptly to maintain high satisfaction levels.