Dedicated customer service representative with strong skills in active listening, data entry, and effective communication. Committed to enhancing customer satisfaction through efficient resolution of inquiries and management of ticketing processes.
1
year of professional experience
Work History
Customer Service Representative
1 Year 1 Month
Spirit Airlines Inc. | Chicago, IL | 04.2025 - 05.2026
Resolved customer inquiries efficiently through various communication channels, enhancing satisfaction levels.
Assisted customers with flight reservations, cancellations, and changes, ensuring a positive experience.
Provided information on flight schedules, baggage policies, and fare options to support customer decision-making.
Managed ticketing and boarding processes, maintaining compliance with airline policies and procedures.
Education
High School Diploma
Wendell Phillips Academy High School | Chicago, IL | 05.2024