Nevaeh Lucero
San Jose
Summary
Highly skilled Health Care professional with a background in Obstetrics & Gynecology, Cardiology, and Maternal Fetal Medicine. Cross-trained in Clinical Operations, Patient Scheduling, Medical Assisting, front and back-end office support, and assisting with Invasive and Non-Invasive procedures. Currently moving from Northern California to Southern California. I am very excited to bring my expertise and leadership to a new team. As well as continuing my Career and furthering my skills within the healthcare community.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Clinic Lead
Millie Clinic
San Jose, California
04.2025 - Current
- Oversaw all Front & Back-end Clinical Operations
- Supervised, trained, & on-boarded all incoming staff
- Managed Insurance Verification & Authorization eligibility
- Served as a liaison between physicians, leadership & medical assistants to provide clinic efficiency
- Monitored Daily Clinic performance's, budgets & expenses
- Oversaw inventory management, supply ordering, and equipment maintenance
- Collaborated with Physicians & Leadership on Clinic policies and procedures
- Coordinated scheduling Gynecology Procedures in/out patient
- Assisted OB/GYN providers during procedures & exams
- Scheduled all OB Inductions at Hospital & coordinated any outpatient procedures
- Triaged all urgent line communication & On call OB/GYN scheduling
Lead Scheduler/ Medical Insurance Authorization Specialist
California Maternal Fetal Medicine
Sacramento, California
10.2023 - 04.2025
- Obtained & Verified all Insurance eligibility
- Managed all prior Authorizations for in/out patient's MFM services
- Athena, Epic, Office Ally experienced
- Collected Online payments daily for due balances & refunds
- Responsible for scheduling all Incoming ultrasound referrals & MFM procedures
- Responsible for maintaining & requesting all medical records
- Coordinated waitlist for any urgent add-on procedures & exam's
- Served as a primary liaison between physicians, leadership, sonographers, & front/back office staff for clinical support
- Supervised, Cross-trained & On-boarded incoming staff
Medical Insurance Verification Representative
Folsom Cardiology
Folsom, California
03.2021 - 10.2023
- Assisted provider with in clinic procedures & exam's
- Roomed patients, Obtained vital signs, patient charting
- Checked In & Out patients
- Triaged all incoming calls
- Scheduled all in clinic visits, EKG's, & hospital procedures
- Performed EKG's & placed on HM/EV monitors
- Verified Insurance eligibility
- Obtained prior Authorization for Monitor placement, Rx & hospital procedures.
- Responsible for creating group orders for any medication needed.
- Responsible for Incoming Fax & Letter send off
- Daily clean out and documentation of in-clinic medication for expiration & broken seals
- Managed all echocardiogram appointments & urgent add ons
Education
High school Diploma -
William C Overfelt
San Jose, California05.2020
Associate of Science -
San Jose City College
San JoseSkills
- Insurance Eligibility Processor
- EMR/EHR Documentation
- HIPPA & OSHA compliance
- Clinic Leadership
- Medical Assisting
- Cross-trained Front & Back office
- OB/GYN & Cardiac procedure assistance
- Microsoft, Google, Outlook
- Patient care Delicacy & Priority
- Compassionate & delicate Communication
- Physician Liaison
- Team work & Collaboration
Certification
- CPR Certified- December 2025
- AED Certified- December 2025
- First Aid Certified- December 2025
Timeline
Clinic Lead
Millie Clinic
04.2025 - Current
Lead Scheduler/ Medical Insurance Authorization Specialist
California Maternal Fetal Medicine
10.2023 - 04.2025
Medical Insurance Verification Representative
Folsom Cardiology
03.2021 - 10.2023
High school Diploma -
William C Overfelt
Associate of Science -
San Jose City College