Nevaeh Luna
Overview
3
3
years of professional experience
Work History
Sales Representative
Southern Hyundai
Newport News, VA
03.2024 - Current
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Used customer insights to develop innovative sales strategies to increase sales.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Key Holder Supervisor
Aeropostale
Williamsburg, VA
03.2023 - 11.2023
- Completed store opening and closing procedures.
- Trained new employees on company policies, procedures, and best practices to ensure consistent performance across the team.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Handled escalated customer issues calmly and professionally while working towards mutually beneficial resolutions in alignment with company values.
Sales Associate
TJ Maxx
Williamsburg, VA
01.2021 - 03.2021
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Restaurant Hostess
Axe Republic
Williamsburg, VA
03.2021 - 10.2022
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Answered customer questions about hours, seating, and menu information.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Education
High School Diploma -
Burton High School
Williamsburg, VA06.2023
Skills
- Customer Relations
- Customer Relationship Building
- Client Service
- Communication
- Learning new things pretty fast
Timeline
Sales Representative
Southern Hyundai
03.2024 - Current
Key Holder Supervisor
Aeropostale
03.2023 - 11.2023
Restaurant Hostess
Axe Republic
03.2021 - 10.2022
Sales Associate
TJ Maxx
01.2021 - 03.2021
High School Diploma -
Burton High School