Nevaeh M. Ortiz
Houston,TX
Summary
Energetic and adaptable professional with a strong record of success in analytical thinking, effective communication, and collaborative teamwork. Skilled at quickly adapting to new environments and tackling diverse challenges. Passionate about contributing to team success and advancing personal expertise, with a focus on project management, problem-solving, and delivering quality results. Recognized for a fresh perspective, a positive attitude, and acting proactively. Committed to ongoing learning and development, with a dedication to achieving excellence and success.
Overview
7
7
years of professional experience
Work History
Barista/ Server
Common Bond Bistro
01.2024 - Current
- Made guest's drinks, including coffee, beer, and wine
- Communicated with cooks to serve food to guests promptly
- Opening and closing duties
- Made sure food on the line is sent correctly and efficiently
- Made sure all guests received their drinks in under 2 minutes
- Check IDs to prevent minors from ordering alcoholic beverages
- Greet customers entering and leaving the business
Server
Club at Sonterra
08.2022 - 01.2024
- Managed food and beverage service for up to 15 tables simultaneously, resulting in an average of 20% tip per table
- Took food and drink orders from customers and delivered them when appropriate
- Bussed tables and reset place settings quickly and effectively
- Served bar and restaurant patrons ordered drinks, including beer, wine, liquors, and mixed beverages
- Rang up members and guests on the POS system and the accompanying credit card reader
- Check IDs to prevent minors from ordering alcoholic beverages
Front and Back House
Eddie O's Texas Barbecue
03.2018 - 07.2022
- Educated guests on daily specials and regular menu items
- Partnered with team members to serve food and beverages efficiently
- Sought out guest feedback and fulfilled additional requests
- Answered guest questions and troubleshot issues
- Assisted kitchen staff with food counts
- Processed customer transactions
- Assisted in preparing and cooking food items
- Selected, measured, and weighed ingredients in specified amounts
- Contributed to a positive work environment through active listening and response
- Managed taking around 20 orders an hour
Education
Bachelor of Arts - Political Science Major
University of Houston
Houston, TXSome College (No Degree) -
Alamo Colleges
San Antonio, TXIB Diploma -
Heights High School
Houston, TX05.2022
Skills
- Effective communicator
- Critical thinker
- Dedicated
- Adaptability and flexibility
- Detail oriented
- Reliable
- Time management
- Team Leadership
- Problem-solving abilities
Languages
Spanish
Professional Working
French
Elementary
Timeline
Barista/ Server
Common Bond Bistro
01.2024 - Current
Server
Club at Sonterra
08.2022 - 01.2024
Front and Back House
Eddie O's Texas Barbecue
03.2018 - 07.2022
Bachelor of Arts - Political Science Major
University of Houston
Some College (No Degree) -
Alamo Colleges
IB Diploma -
Heights High School
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