Nevana Taylor
Portsmouth,VA
Summary
Customer service professional with over 4 years in client interaction. Skilled in appointment scheduling, medical terminology, and maintaining compliance with HIPAA regulations. Demonstrates a proactive work ethic and strong motivation for professional growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Receptionist
P A R Eyecare
Chesapeake, VA
02.2026 - Current
- Schedule patient appointments and verify insurance coverage
- Collect payments and perform medical billing tasks
- Maintain accurate medical records ensuring compliance with HIPAA regulations for health information management
- Daily use of TAB-eppointments plus & Revolution EHR software
- Managing multi-line phone systems
Veterinary Assistant
Vetco Vaccination Clinic
Chesapeake, VA
10.2024 - Current
- Checked in up to 80 patients daily; recording medical history, providing general information, and resolving complaints
- Educated pet owners on vaccination schedules and preventive care practices.
- Managed clinic supplies through regular inventory checks and timely restocking.
- Identified opportunities for cross-selling products to increase overall clinic profits
Kennel Technician/Veterinary Assistant
The animal hospital of northwood
Safety Harbor, FL
10.2022 - 06.2024
- Tracked goods and supplies, updating inventory in "Avi Mark" software to ensure availability of necessary items.
- Performed janitorial tasks, maintaining cleanliness and sanitation of surgery rooms, wet tables, floors, and bathrooms to support a safe environment for animals.
- Daily Maintenance of hospital and boarding animals, including administering medications and restraining for procedures
- Trained and mentored new employees in kennel operations and assistant training, fostering a knowledgeable and efficient team.
Front Desk Administrative Assistant
High Point Neighborhood Family Center
Clearwater, FL
09.2021 - 01.2022
- Verified government IDs of parents picking up children to ensure safety and security.
- Supported community events by organizing food distribution at pantries and coordinating activities for the "All-Stars" after-school program.
Education
High school diploma -
Tarpon Springs High School
Tarpon Springs, FLSkills
- Inventory management
- Medical terminology
- Customer support
- Organization and time management
- Medical billing
- Appointment scheduling
- Achieving sales goals
- Typing proficiency
- Patient records management
Certification
- Certified Veterinary Assistant, Passed veterinary assistant certification offered by the FVMA
Timeline
Medical Receptionist
P A R Eyecare
02.2026 - Current
Veterinary Assistant
Vetco Vaccination Clinic
10.2024 - Current
Kennel Technician/Veterinary Assistant
The animal hospital of northwood
10.2022 - 06.2024
Front Desk Administrative Assistant
High Point Neighborhood Family Center
09.2021 - 01.2022
High school diploma -
Tarpon Springs High School