Summary
Overview
Work History
Education
Skills
Timeline
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NEVE PALMIERI

Summary

A budding professional ready to contribute the skills learned to support a mission that has a meaningful impact on people and communities.

Overview

9
9
years of professional experience

Work History

Studio Manager

Barre Groove
05.2022 - 08.2024
  • Coordinated daily studio operations, including scheduling, staff management and customer service.
  • Pleasantly greeted customers and asked open-ended questions to better determine needs.
  • Maintained studio equipment, including cameras, microphones and computers.
  • Implemented marketing strategies to promote studio to potential clients.
  • Supported events execution and venue set up and tear down.
  • Contributed to social media outreach, content development and schedule management and day to day content on social platforms.

Customer Service Representative

Whitinsville Community Center
05.2015 - 03.2022
  • Public Speaking
  • Greets guests and members upon arrival, offered assistance and answered questions
  • Maintains clean, organized and well-stocked member service area
  • Helped large volume of members every day with positive attitude and focus on customersatisfaction
  • Responded to calls to answer any questions about products and services
  • Maintained and managed member files and databases
  • Communicated professionally with colleagues and members
  • Exhibited high energy and professionalism when dealing with members and staff
  • Analyzed trends in social media posts and followers to maximize views
  • Created engaging content to catch attention of potential and current students
  • Created informative and entertaining posts for client's TikTok and Instagram pages
  • Created content strategies for digital media.

Trio SS Mentor

TRIO Student Support Services
05.2021 - 08.2021
  • Prepared and oversaw the social media presence of the program to enhance the communication
  • Organized, implemented and executed workshops for TRIO SSS Students in order to develop innovative strategies that lead to academic success and community building activities.

Education

Bachelor of Science - Comm. Media (Professional Comm, Business Administration

Fitchburg State University
Fitchburg, MA
05.2021

Skills

    Organized

    Driven

    Hard-Worker

    Reliable

    Team Player

    Time Management

    Customer Service

    Public Speaking

Timeline

Studio Manager

Barre Groove
05.2022 - 08.2024

Trio SS Mentor

TRIO Student Support Services
05.2021 - 08.2021

Customer Service Representative

Whitinsville Community Center
05.2015 - 03.2022

Bachelor of Science - Comm. Media (Professional Comm, Business Administration

Fitchburg State University

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NEVE PALMIERI