Neveah Motley
Roanoke,VA
Summary
Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Macy's
Roanoke
08.2024 - Current
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Healthcare Administrative Assistant
Carilion Clinic Cardiology
Roanoke, VA
09.2022 - 08.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
Bank Teller
Roanoke Valley Community Credit Union
Roanoke, VA
03.2022 - 08.2022
- Open Bank Accounts, Gather and Input Client Information, Financial Advisement
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
Education
Bachelor Of Administration - Business Administration
Roanoke College
Roanoke, VAAssociate of Applied Science - Accounting
Virginia Western Community College
Roanoke, VA07.2024
High School Diploma -
Patrick Henry High School
Roanoke, VA06.2021
Skills
Microsoft Word
Powerpoint
Outlook
Typing/Keyboarding
Customer Service
Scheduling
Epic Efficiency
Medical Terminology
Medical Records
Cash Handling
Work Ethic and Integrity
Time management skills
Certification
- Word
- Outlook
- Access
- Powerpoint
- Quickbooks
- Microsoft Office Specialist
Additional Information
Will transfer to Radford to continue my education in accounting and obtain my bachelors.
Languages
Spanish
Elementary
English
Native or Bilingual
Timeline
Cashier
Macy's
08.2024 - Current
Healthcare Administrative Assistant
Carilion Clinic Cardiology
09.2022 - 08.2024
Bank Teller
Roanoke Valley Community Credit Union
03.2022 - 08.2022
Bachelor Of Administration - Business Administration
Roanoke College
Associate of Applied Science - Accounting
Virginia Western Community College
High School Diploma -
Patrick Henry High School