Neville Best
Baltimore,MD
Summary
Dedicated team player with experience working in busy food and beverage environments. Enjoys interacting and working with others. Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
44
44
years of professional experience
1
1
Certification
Work History
Food Server Assistant
Barbados Defence Force - Military Service
Community Outreach Volunteer
40 West Assistance
08.2020 - Current
Coordinate Food service to community persons in need
Restaurant Worker - Maitre D
Hyatt Regency Capital Hill
02.1980 - 03.2019
- Certified Maitre D - Hyatt Regency, Capital Hill (10+years)
- Greeted customers to answer questions
- Interacted with guests to obtain feedback on product quality and service levels.
- Trained new employees in operational procedures and modeled duties for front and back house positions.
- Discussed menu items with customers and suggested promotional items to increase sales.
Catering Assistant: Medical Executives & Trustees
Howard County General Hospital
03.1984 - 04.2009
- Provided friendly, courteous service to create memorable moments for guests.
- Cleaned and organized kitchen stations to promote team efficiency.
- Maintained flexible work schedule to meet event needs.
- Delivered catered food and supplies to facility for on-time set-up.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Followed food safety practices and sanitation guidelines.
Education
High School Diploma -
Alleyne High School
St. Andrews, BarbadosHotel Training School
Bridgetown, BarbadosMilitary Service
Barbados Defence Force, Officers Mess Hall
Skills
- Industry Best Practices
- Hospitality Management
- Customer Service
- Restaurant Operation
- Anticipating Guest Needs
- Service Quality
- Timely Food Delivery
- Scheduling and Staff Coordination
- Collaborative Relationships
- Food Safety
Certification
Stars of the Industry awarded by the Washington Hotel and Lodging Association
- Net Promoter Superstar presented by Hyatt Regency Washington
- lifetime Achievement Award presented by Hyatt Regency Washington
- Sales Superstar Award presented by General Manager and Associate Director of Sales
Timeline
Community Outreach Volunteer
40 West Assistance
08.2020 - Current
Catering Assistant: Medical Executives & Trustees
Howard County General Hospital
03.1984 - 04.2009
Restaurant Worker - Maitre D
Hyatt Regency Capital Hill
02.1980 - 03.2019
Food Server Assistant
Barbados Defence Force - Military Service
High School Diploma -
Alleyne High School
Hotel Training School
Military Service
Barbados Defence Force, Officers Mess Hall
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