Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
I HAVE AND WILL ALWAYS GO THAT EXTRA MILE!
Work Availability
Timeline
Volunteer

Tiffany Washington

Aubrey,USA

Summary

Dynamic professional with a proven track record in customer engagement and safe driving, honed at Prosper PISD and other roles. Excels in time management and adaptability, ensuring timely and secure transportation experiences. Demonstrated ability to enhance passenger satisfaction through effective communication and meticulous attention to detail. Highly organized and detail-oriented worker, with a drive to exceed expectations. Ability to analyze data, develop strategies, and provide solutions to complex problems. Seeking to leverage skills and knowledge to contribute to team success.

Overview

20
20
years of professional experience
2
2

Certification Level II & III Security Guard

4
4
years of post-secondary education

Work History

Rideshare Driver

Go Zone NTTA
02.2022 - Current
  • Adjusted routes to avoid heavy traffic or road construction.
  • Provided excellent customer service to passengers, ensuring a pleasant and safe experience.
  • Communicated warmly with passengers during trip to provide pleasant experience.
  • Developed strong communication skills while interacting with diverse groups of riders daily.
  • Responded to passenger concerns and complaints politely and professionally.
  • Followed company guidelines and policies when interacting with passengers.
  • Increased repeat business through exceptional customer service, resulting in numerous positive reviews on the rideshare platform.

Security Officer

PGA Omni Hotels & Resorts
02.2024 - 03.2025
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Supported special events or functions requiring additional security coverage, ensuring a safe and enjoyable experience for all attendees.
  • Enhanced security measures by conducting thorough and consistent patrols in designated areas.

HOA Code Enforcement

ESSEX HOA
03.2023 - 09.2023
  • Identified potential legal risks associated with proposed actions taken during inspections or investigations.
  • Advised citizens on obtaining permits or licenses required by law.
  • Enforced municipal codes and ordinances through field inspections, investigations and research of complaints.
  • Conducted follow up inspections to ensure compliance with established regulations.
  • Conferred with owners, violators, or authorities to explain regulations or recommend remedial actions.

Special Education Paraprofessional

Cross Oak Elementary
08.2021 - 06.2022
  • My Job was to provide instructional support for the teacher. I also did one on one with the kiddos that need individual support, to help them reach their full potential.
  • Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
  • Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
  • Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
  • Supported students with various disabilities through one-on-one tutoring sessions, improving their understanding of course materials and concepts.

Special Needs School Bus Driver

Prosper PISD
08.2017 - 06.2021
  • Conducted pre-trip and post-trip inspections of school bus to verify safety and functionality.
  • Successfully completed all required training courses related to school bus operation and safety.
  • Provided timely pickup and drop-off of children at designated locations in accordance with established schedules.

CA Peace Officer

California Department of Correction
02.1993 - 02.2004
  • Implemented proactive measures against gang activity within the facility, reducing instances of violence among inmate populations significantly.
  • Collaborated with fellow officers to maintain order and safety within the correctional facility, addressing issues promptly and efficiently.
  • Prevented potential security breaches by conducting regular cell searches, confiscating any unauthorized items found during inspections.
  • Coordinated with medical professionals to ensure proper care was provided for inmates requiring medical attention or treatment programs.
  • Conducted thorough security checks to prevent contraband from entering the facility, ensuring a controlled environment for staff and inmates alike.
  • Managed emergency situations calmly and effectively, utilizing crisis intervention techniques as needed to ensure safety for all involved parties.

Education

High School Diploma -

North Salinas High
Salinas, CA
08.1984 - 05.1988

Criminal Justice

Hartnell College
Salinas, CA
09.1988 - 05.1989

Skills

  • Prioritization and scheduling
  • Customer relationship management
  • Flexible problem-solving
  • Detail-oriented approach
  • Clear communication
  • Personal safety techniques
  • Proficient in firearms handling
  • Collaborative leadership experience
  • Crisis management skills
  • Monitoring systems
  • Effective listening
  • CCTV system oversight
  • Verbal communication
  • Physical fitness
  • Implementation of security protocols
  • Perimeter security
  • Alarm systems
  • Vehicle operation
  • Incident management
  • Security equipment
  • Radio communication
  • Work ethic

Accomplishments

I have completed my level II & Level III security taring. TOPS is waiting. for my MMPI to clear me. I did not want to miss this opportunity to apply for a job of my calling.

Certification

CC 07239533

I HAVE AND WILL ALWAYS GO THAT EXTRA MILE!

Thank you for taking the time out of your day to go over my resume. I will not let you down.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Security Officer

PGA Omni Hotels & Resorts
02.2024 - 03.2025

HOA Code Enforcement

ESSEX HOA
03.2023 - 09.2023

Rideshare Driver

Go Zone NTTA
02.2022 - Current

Special Education Paraprofessional

Cross Oak Elementary
08.2021 - 06.2022

Special Needs School Bus Driver

Prosper PISD
08.2017 - 06.2021

CA Peace Officer

California Department of Correction
02.1993 - 02.2004

Criminal Justice

Hartnell College
09.1988 - 05.1989

High School Diploma -

North Salinas High
08.1984 - 05.1988

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