Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Neydy Darce Castillo

San Antonio,TX

Summary

Hardworking employee enthusiastic about learning a new field inside and out. Pursues opportunities to learn new skills and contribute to group success, Offers strong administrative, relationship-building and problem-solving abilities. Dedicated, great presentation and desire to always improve and learn.

Overview

8
8
years of professional experience

Work History

Waitress

Lupe Tortilla
04.2023 - 09.2023
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Shift Leader

Betos'Alt Mex
11.2021 - 03.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Educated staff on organizational mission and goals to help employees achieve success.

Salesperson

Grupo Barsa Nicaragua
04.2019 - 07.2021
  • Worked to build relationships with customers and built potential for additional sales.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Increased sales and customer satisfaction through personalized servicing.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Improved customer service and telecommunication skills to build lasting relationships.

Promotional Model

Flor De Caña Nicaragua
03.2017 - 04.2019
  • Engaged customers with friendly demeanor and extensive product knowledge.
  • Poured samples and demonstrated various features.
  • Promoted and set up sales using communication and marketing abilities.
  • Placed items on tables to create proper mood and aesthetic appeal.
  • Promoted products and services by posing for commercials, live shows, and photo shoots.
  • Worked at trade shows, customer locations or on marketing shoots.

Sales Promoter

British American Tobacco
11.2015 - 02.2017
  • Identified interest in customers by explaining products and services and initiating conversations.
  • Recommended specific product options to meet customer needs.
  • Communicated clearly and displayed positive energy and professional outward appearance to foster welcoming environment.
  • Maintained inventory by organizing and cleaning stockroom.
  • Requested contact information from potential customers to provide additional information.

Education

GED -

Northside Learning Center
San Antonio, TX
05.2024

No Degree - Sales And Marketing Education

UNAN NICARAGUA
NICARAGUA
01.2018

Skills

  • Creative Solutions
  • Guest Satisfaction
  • Loyalty Building
  • Managing Multiple Priorities
  • Sales Management
  • Deployment Management

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Waitress

Lupe Tortilla
04.2023 - 09.2023

Shift Leader

Betos'Alt Mex
11.2021 - 03.2023

Salesperson

Grupo Barsa Nicaragua
04.2019 - 07.2021

Promotional Model

Flor De Caña Nicaragua
03.2017 - 04.2019

Sales Promoter

British American Tobacco
11.2015 - 02.2017

GED -

Northside Learning Center

No Degree - Sales And Marketing Education

UNAN NICARAGUA

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Neydy Darce Castillo