Summary
Overview
Work History
Education
Skills
Timeline
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Neysa Fierro-Flores

Tucson,AZ

Summary

Dynamic customer service professional with a proven track record at VXI, excelling in sales target achievement and performance management. Skilled in data analysis and active listening, I enhance customer engagement and resolve issues effectively, driving service quality and operational efficiency. Committed to fostering strong customer relationships and optimizing inventory processes.

Overview

8
8
years of professional experience

Work History

Customer Service Representative

VXI
Tucson, AZ
01.2020 - 01.2025
  • Led team in achieving sales targets through effective training and performance management.
  • Developed and implemented merchandising strategies to enhance product visibility and customer engagement.
  • Analyzed sales data to identify trends, optimize inventory levels, and improve stock replenishment processes.
  • Cultivated relationships with customers, addressing inquiries and resolving issues to enhance service quality.

Server

Dennys Restaurant
Tucson, AZ
03.2019 - 12.2019
  • Provided exceptional customer service in fast-paced restaurant environment.
  • Processed orders accurately and efficiently using point-of-sale system.
  • Collaborated with kitchen staff to ensure timely meal preparation and delivery.
  • Maintained cleanliness and organization of dining area for optimal guest experience.

Sales Associate Manager

JCPenney
Tucson, AZ
01.2017 - 01.2019
  • Led team in achieving sales targets through effective training and performance management.
  • Developed and implemented merchandising strategies to enhance product visibility and customer engagement.
  • Analyzed sales data to identify trends, optimize inventory levels, and improve stock replenishment processes.
  • Cultivated relationships with customers, addressing inquiries and resolving issues to enhance service quality.

Education

High School Diploma -

Sunnyside High-school
Tucson, AZ
08-2015

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

Timeline

Customer Service Representative

VXI
01.2020 - 01.2025

Server

Dennys Restaurant
03.2019 - 12.2019

Sales Associate Manager

JCPenney
01.2017 - 01.2019

High School Diploma -

Sunnyside High-school