Nikita Fryday
Tumwater
Summary
I am looking to express and develop my skills for the mutual benefit of the company and myself by combining my education and work experience. I am a result-driven professional focused on delivering exceptional support for client needs. Successfully manages concerns and resolves conflicts to maximize satisfaction. Offers strong background in customer relations, communication, and client care.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Administrative Operations & Caregiver
AMAN’S COMFORT CARE
01.2022 - Current
- Responsible for assisting adults living in the home with daily duties and tasks including but not limited to shopping, reminders/administering of medications, cooking, cleaning, community events, and outings.
- Documenting all pertinent information in client file, scheduling appointments, acting as liaison from state to client.
- Full-time
ABA Therapist / Certified Behavior Technician
MAXIM HEALTHCARE
01.2024 - 07.2024
- Responsible for conducting behavioral therapy in school settings while using data collection to capture the perfect goals for students in need, 6 month contract
ABA Therapist / Certified Behavior Technician
LEAPS AND BEYOND/Behavioral Analysis Consulting Services
09.2020 - 01.2022
- Responsible for conducting behavioral therapy in home with children ages 1 through 17, keeping data to track all behaviors or changes, as well as maintaining my own schedule, and client family relationships.
Sales Lead / Manager
HAWKS PRAIRIE DESERT SUN
01.2018 - 09.2020
- Responsible for checking in clients, writing schedules, and handling client issues.
- Reaching a competitive daily sales quota
- Responsible for overseeing a team, raising morale, and training sales associates.
- Full-time
Barista, Customer Service
COFFEE CENTRAL
06.2019 - 09.2019
- Responsible for making espresso drinks, serving pastries, and opening and closing a till. Customer service is a focus, as well as productivity. Inventory count and ordering new inventory.
- Part-time
Phone Sales Representative
KEVIN DOWNEY STATE FARM
03.2014 - 09.2014
- Responsible for making cold calls to residents in the area, generating more traffic.
- Collecting bills from current clients & updating client information.
- Part-time
Education
Psychology
South Puget Sound/Tacoma Community College
11.2025
Business Marketing
South Puget Sound/Tacoma Community College
01.2022
High School - undefined
Yelm High School
01.2015
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Customer service
- Attention to detail
- First aid
- Hospitality service expertise
Certification
- Proficient in Microsoft Word, & PowerPoint for PC's & Mac
- Sales / Marketing / Customer Service
- Certified Behavior Technician / Nursing Assistant
- Patient / Client Care
- Mast 12 / Barista / Food Handlers
Timeline
ABA Therapist / Certified Behavior Technician
MAXIM HEALTHCARE
01.2024 - 07.2024
Administrative Operations & Caregiver
AMAN’S COMFORT CARE
01.2022 - Current
ABA Therapist / Certified Behavior Technician
LEAPS AND BEYOND/Behavioral Analysis Consulting Services
09.2020 - 01.2022
Barista, Customer Service
COFFEE CENTRAL
06.2019 - 09.2019
Sales Lead / Manager
HAWKS PRAIRIE DESERT SUN
01.2018 - 09.2020
Phone Sales Representative
KEVIN DOWNEY STATE FARM
03.2014 - 09.2014
Business Marketing
South Puget Sound/Tacoma Community College
High School - undefined
Yelm High School
Psychology
South Puget Sound/Tacoma Community College