Ngalla Dixon, LMSW
Waterbury,CT
Summary
Passionate and dedicated social worker with expertise in conducting psychosocial assessments, providing counseling, and advocating for individuals and communities. Demonstrated success in empowering individuals and communities through interdisciplinary collaboration and trauma-informed practice. Eager to utilize skills in case management and cultural competence to drive positive change and promote holistic well-being within a dynamic social work setting.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Indexer/Project Supervisor
MetaSource/Digiscribe International LLC
05.2017 - Current
- Perform quality control duties as required
- Verify all information is accurate according to the client guidelines
- Provide assistance to other team members as needed
- Assist in resolving customer service issues
- Review and understand over 100 document types
MSW Clinical Intern
Hudson Link Higher Education in Prison
05.2023 - 12.2023
- Facilitated psychoeducational and therapeutic processing groups.
- Counseled clients on life skills and coping mechanisms.
- Prepared treatment plans based on assessment findings and incorporated feedback from senior staff to optimize approaches.
- Educated patients and families about counseling and treatment options.
- Wrote notes, completed documentation for referrals and maintained case files.
- Contributed to multidisciplinary team meetings and treatment planning.
- Assessed individuals under supervision of licensed social worker to help guide treatment planning.
- Collaborated with a multidisciplinary team to assess and address the unique needs of individuals involved in the criminal justice system
- Utilized evidence-based practices to provide effective interventions for clients.
- Developed and implemented treatment plans in conjunction with clients, emphasizing a strengths-based and trauma-informed approach
- Coordinated with community resources to provide additional support and services to clients post-release
Intern (MSW Intern)
HudsonLink for Higher Education in Prison
05.2023 - 10.2023
- Collaborated with multidisciplinary team to assess and address unique needs of individuals involved in the criminal justice system
- Conducted comprehensive psychosocial assessments to identify client strengths, challenges, and treatment goals
- Facilitated individual and group therapy sessions, utilizing evidence-based therapeutic techniques to promote positive change
- Developed and implemented treatment plans in conjunction with clients, emphasizing a strengths-based and trauma-informed approach
- Coordinated with community resources to provide additional support and services to clients post-release
- Maintained accurate and confidential client records, ensuring compliance with ethical and legal standards
BSW Intern
Hudson Link for Higher Education in Prison
09.2021 - 05.2022
- Maintained all relevant and necessary documentation regarding alums
- Assisted alums with applying for benefit entitlements
- Assisted with screening and intake process
- Organized individual referrals to obtain community service, including advocating for needs and resolving roadblocks
- Advocated for clients to assure respected rights and wishes.
- Monitored clients' progress to adjust treatment plans accordingly.
Intern
YWCA (Awakenings Program)
01.2020 - 05.2020
- Supported residents in their search for employment
- Assisted with resident intake
- Aided residents in filling out applications for different support services
Project Supervisor
ARC of Westchester/EdocNy
09.2012 - 04.2017
- Trained individuals with learning disabilities to index and quality control documents
- Controlled the flow of work to meet customer deadline
- Delegated duties to individual team members
Education
Master of Social Work - Social Work
Yeshiva University
New York, NY12.2023
Bachelor of Arts - Social Work
Lehman College of The City University of New York
The Bronx, NY05.2022
Associate of Science - Human Service
Westchester Community College
Valhalla, NY05.2020
Skills
- Collaborative Teamwork
- Data Entry
- Problem-Solving
- Psychosocial Assessments
- Motivational Interviewing
- Assessment skills
- Relationship Building
- Active Listening
- Medicare and Medicaid applications
- Treatment Planning
- Trauma Informed Care Framework
- Patient Counseling
Certification
- November 2023 New York State
- Mandated Reporter January 2023 COVID-19 Contact Tracing
- December 2022 Medication for Addiction Treatment
Timeline
MSW Clinical Intern
Hudson Link Higher Education in Prison
05.2023 - 12.2023
Intern (MSW Intern)
HudsonLink for Higher Education in Prison
05.2023 - 10.2023
BSW Intern
Hudson Link for Higher Education in Prison
09.2021 - 05.2022
Intern
YWCA (Awakenings Program)
01.2020 - 05.2020
Indexer/Project Supervisor
MetaSource/Digiscribe International LLC
05.2017 - Current
Project Supervisor
ARC of Westchester/EdocNy
09.2012 - 04.2017
Master of Social Work - Social Work
Yeshiva University
Bachelor of Arts - Social Work
Lehman College of The City University of New York
Associate of Science - Human Service
Westchester Community College
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