Nga (Na) Malone
Schenectady,NY
Summary
Results-oriented sales professional with track record of generating revenue and fostering client relationships. Adept at identifying customer needs and providing effective solutions to drive business growth. Reliable team player with focus on collaboration and adaptability, ensuring alignment with dynamic business goals. Proven skills in communication and strategic planning.
Overview
23
23
years of professional experience
Work History
Sales Consultant
Macys Department Store
Albany, NY
11.2018 - Current
- Engaged customers through personalized service, enhancing overall shopping experience.
- Assisted in product selection and upselling techniques to meet customer needs.
- Maintained knowledge of current promotions and sales, providing accurate information to customers.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Addressed customer inquiries and concerns, fostering positive relationships and loyalty.
- Participated in training sessions, quickly adapting to new product lines and sales strategies.
- Implemented visual merchandising standards to enhance product displays and drive sales.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Administrative Suuport Team
Macys Department Store
Albany, NY
11.2021 - 06.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Learned and adapted quickly to new technology and software applications.
Parent Volunteer
Schalmont Central Schools
Rotterdam, NY
09.2002 - 06.2017
- Organized fundraising events to enhance community engagement and support school programs.
- Collaborated with educators to develop curriculum-enhancing activities for students.
- Coordinated volunteer schedules, ensuring adequate support during school events and activities.
- Led workshops for parents on effective communication strategies with children.
- Chaperoned class field trips to assist teacher and protect students.
- Promoted student development and engagement by helping organize special activities.
- Organized drives to gather classroom supplies or fundraise money.
- Assisted with classes by helping teacher carry out lessons and maintain organized spaces.
- Promoted a positive school culture by volunteering at various campus events, including dances, sporting events, and open houses.
- Recruited new parent volunteers or organized workload to cover demand.
- Encouraged physical activity among students by volunteering as a coach or assistant for various sports teams.
Education
Accounting And Finance
Union County College
Cranford, NJTimeline
Administrative Suuport Team
Macys Department Store
11.2021 - 06.2022
Sales Consultant
Macys Department Store
11.2018 - Current
Parent Volunteer
Schalmont Central Schools
09.2002 - 06.2017
Accounting And Finance
Union County College