Ngoc Duong
Lincoln
Summary
Dedicated Pre-Nursing major at University of Nebraska–Lincoln with hands-on caregiving experience. Strong customer service and communication skills complemented by a dependable work ethic in fast-paced environments. Actively pursuing CNA opportunities to build a solid foundation for a nursing career.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Representative
Huskertech Store University of Nebraksa-Lincoln
05.2025 - Current
- Assist customers with purchases, returns, and exchanges; answer product and service questions
- Perform accurate data entry, billing, and payment processing at the point of sale
- Offer basic technical assistance and help troubleshoot common device/software issues
Dining Services Aide
Abel - Sandoz Dining Hall
08.2024 - 05.2025
- Ensured workstation cleanliness and organization, adhering to safety guidelines.
- Streamlined meal preparation and serving during peak hours for efficiency.
- Enhanced multitasking abilities while problem-solving in a fast-paced environment.
Education
Bachelor of Science - Nursing Practice
University of Nebraska — Lincoln
Lincoln, NE12-2028
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Nebraska Christian High School
01.2024
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Hue Academy of Music Archives
Vietnam01.2022
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
Certification
August 24, 2025
CNA - Certified Nurse Assistant :
- License Number: 172858
- SE Community College-Lincoln-75hr
Timeline
Customer Service Representative
Huskertech Store University of Nebraksa-Lincoln
05.2025 - Current
Dining Services Aide
Abel - Sandoz Dining Hall
08.2024 - 05.2025
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Nebraska Christian High School
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Hue Academy of Music Archives
Bachelor of Science - Nursing Practice
University of Nebraska — Lincoln