Ngoc- Hiep Vo
Seattle,WA
Summary
Certified medical assistant with Seven years of experience working in a fast-paced and diverse environment. I am a caring and compassionate medical assistant with excellent clinical, customer service and communication skills. I have the capability to quickly learn new concepts and skills. I am able to work well with a group of professionals, manage multiple task and meet
deadlines. As a Medical Assistant I obtained a lot of valuable clinical experiences including being a medical assistant
preceptor, supply coordinator, diabetic retinal photographer and procedure clinic expert
Overview
8
8
years of professional experience
Work History
Medical Assistant
Pacific Medical Center Internal Medicine
07.2024 - Current
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performing EKG and preparing patients for cardiac evaluations.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Prepared lab specimens for diagnostic evaluation.
- Oriented and trained new staff on proper procedures and policies.
- Administering injections, including vaccines, medications, and intradermal testing.
- Proficient in taking vital signs(blood pressure, heart rate, temperature, and respiratory rate)
- managing point of care testing ( covid, flu, urinalysis and strep tests)
- Conducting patient intake, including history and medication reconciliations.
- Familiar with EMR systems( Epic and Cerner)
Medical Assistant
Virginia Mason Urology
07.2023 - 07.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Schedule appointments and register patients
- Proficient in performing a post-void residual (PVR) tests to assess bladder function.
- Assist in setting up and preparing for cystoscope procedures, providing hands- on support to the provider during the procedure.
- Skilled in effectively explaining medical procedures to patients, ensuring understanding and comfort.
- Proficient in operating and maintains the uroflow machine to accurately measure urinary flow rates.
- knowledgeable in scheduling patient appointments, ensuring efficient coordination and time management.
- Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Familiar with EMR systems( Epic and Cerner)
- Coordinating referrals for imaging studies such as ultrasounds, CT scans, or urodynamic tests.
Medical Assitant
Kaiser Permanente
01.2018 - 06.2022
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Medical Assistant preceptor
- Pediatric/Adults visual acuity testing
- Medical Assistant Lead Role
- Assisting in Colposcopy procedure/Procedure Clinic
- Audiometry
- Peak Flow Regulation
- Administering Adult/Pediatric immunization
Medical Assistant
Country Doctor Community Clinic
08.2016 - 06.2018
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Took role as Supply Coordinator
- Assisted in PrEP program
- Medical Assistant Preceptor
- Autoclave sterilization of surgical and medical instruments
- Processing mammogram ,x-rays and ultrasound referrals
- Administration of nebulizer treatments
- Pediatric/Adults visual acuity testing
- Performing Electrocardiogram(EKG)
- Ear Irrigations
- Audiometry
- Administering Adult/Pediatric immunization
Education
High School Diploma -
Ingraham High School
1819 N 135th St, Seattle, WA 9813306.2016
Medical Assistant Certificate - Health Care
Seattle Vocational Institute
2120 S Jackson St, Seattle, WA 9814406.2016
Skills
- Medical Assistant Lead Role
- Medical Assistant Preceptor
- Office management skills
- Patients vital signs; BP(including orthostatic)
- Doppler Proficiency
- Assisting with Physical Exams
- Medical Records Management
- Information Intake
- Equipment Preparation
- Direct Patient Care
- Stocking Supplies
- Specimen Collection
- Performing EKGs
- Equipment and Instrument Sterilization
- Administration of nebulizer treatments
- Administering Adult/Pediatric immunization
- Vital sign monitoring
- Procedure assistance
Additional Information
References
Patricia Egwuatu,DO
Cell: (206) 261-2174
Kristin Nierenberg,MD
Cell: 206-939-3090
Brittany Perkins
Cell: 510-837-8521, C-MA Lead
Makereta Vulaono
Cell: 425-773-6860, C-MA Lead
Timeline
Medical Assistant
Pacific Medical Center Internal Medicine
07.2024 - Current
Medical Assistant
Virginia Mason Urology
07.2023 - 07.2024
Medical Assitant
Kaiser Permanente
01.2018 - 06.2022
Medical Assistant
Country Doctor Community Clinic
08.2016 - 06.2018
High School Diploma -
Ingraham High School
Medical Assistant Certificate - Health Care
Seattle Vocational Institute
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