Ngoc Le
Suwanee,GA
Summary
Detail-oriented professional with a small background in Cybersecurity and Information Systems. Handles client interactions and administrative tasks effectively while demonstrating strong analytical and problem-solving skills. Committed to delivering quality service and maintaining high standards of cleanliness and organization.
Overview
4
4
years of professional experience
Work History
Nail Technician, Inventory, Receptionist
Modern Nail Bar
Buford, GA
05.2025 - Current
- Provided high-quality nail services including manicures and pedicures.
- Maintained cleanliness, organized stations and the sanitation of tools and workstations to ensure safety compliance.
- Conducted regular inventory checks on supplies to ensure availability for services.
- Established strong client relationships through exceptional customer service and communication skills.
- Adapted quickly to new techniques and trends in nail art to meet client preferences.
- Managed front desk operations, ensuring welcoming atmosphere for all visitors.
- Maintained appointment schedules, handled cash transactions and maintained sales and payments records accurately.
- Resolved customer problems and complaints.
Barista, Food Expo, Cashier
Java Saga
Doraville, Ga
04.2022 - 03.2024
- Prepared and served high-quality beverages according to established recipes and customer preferences.
- Managed inventory levels, restocking supplies to maintain efficient workflow during peak hours.
- Provided exceptional customer service, resolving issues and enhancing overall guest experience.
- Trained new baristas on beverage preparation techniques and customer service standards.
- Implemented cleanliness standards in workstations, contributing to a safe and inviting environment.
- Monitored cash register operations, ensuring accurate transactions and effective cash handling procedures.
- Collaborated with kitchen staff to maintain smooth food preparation and delivery processes.
Education
Bachelor of Science - Cybersecurity And Infomation Systems
Georgia Gwinnett College
Lawrenceville, GA05-2028
Skills
- Time management
- Customer service
- Problem-solving skills
- Sanitation procedures
- Relationship building
- Appointment management
- Team collaboration and leadership
- Microsoft Excel
- Administrative support
Languages
Vietnamese
Elementary
Timeline
Nail Technician, Inventory, Receptionist
Modern Nail Bar
05.2025 - Current
Barista, Food Expo, Cashier
Java Saga
04.2022 - 03.2024
Bachelor of Science - Cybersecurity And Infomation Systems
Georgia Gwinnett College