NGOC TRAN
Riverdale,GA
Summary
Dynamic Nail Technician with a proven track record at Xclusive Nail Bar, excelling in nail extension application and service excellence. Adept at creating personalized nail designs while ensuring client satisfaction through attentive service. Recognized for organizational time strategies that enhance operational efficiency and foster a welcoming environment.
Overview
4
4
years of professional experience
Work History
Nail Technician
Xclusive Nail Bar
08.2024 - Current
- Providing nail care services including manicures, pedicures, and nail enhancements.
- Maintaining cleanliness and sanitation of workstations and tools to ensure client safety.
- Assisting clients in selecting nail colors, designs, and treatments based on preferences.
- Educating clients on proper nail care and maintenance techniques for lasting results.
- Serving drinks to clients during the serviced time.
- Listening and finding the best solutions to satisfy clients in every situations.
Hair Salon Assistant
Gentleman Barbershop
06.2022 - 06.2024
- Assisted stylists with client consultations and service preparations.
- Maintained cleanliness and organization of salon tools and workstations.
- Supported inventory management by restocking products and supplies as needed.
- Scheduled appointments and managed client flow to enhance operational efficiency.
- Handled situations when clients are not satisfied with the service they have had.
Sales Assistant
YKK Vietnam Co., Ltd
04.2021 - 04.2022
- Assisted customers in product selection, ensuring customers understand the process of making zippers.
- Managed inventory and always ensure enough goods to deliver to customers.
- Solved any problems included complaining from customers and pressure from boss to complete assigned work well.
- Follow up and update production status, vessel schedule to customer to make sure that orders are produced on schedule confirmed
- Negotiate with customers and work with factory to solve delay delivery date of the goods
Education
No Degree - English-as-a-Second-Language Education
Georgia State University
Atlanta, GABusiness Administration - Business Administration
Gia Dinh Collage
Ho Chi Minh, Vietnam01-2014
High School Diploma -
Tran Khai Nguyen
Vietnam, Ho Chi Minh City11-2011
Skills
- Service excellence
- Nail extension application
- Organizational time strategies
- Nail design techniques
Languages
Vietnamese
Native or Bilingual
Timeline
Nail Technician
Xclusive Nail Bar
08.2024 - Current
Hair Salon Assistant
Gentleman Barbershop
06.2022 - 06.2024
Sales Assistant
YKK Vietnam Co., Ltd
04.2021 - 04.2022
No Degree - English-as-a-Second-Language Education
Georgia State University
Business Administration - Business Administration
Gia Dinh Collage
High School Diploma -
Tran Khai Nguyen
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