Ngoc My Anh Tran
Tampa,FL
Summary
Friendly, approachable, and dedicated professional with a background in sales, customer service, and hospitality. With years of experience in fast-paced environments like retail and Starbucks, I’ve developed a strong ability to connect with people, solve problems on the spot, and create positive, memorable experiences. I’m passionate about helping others and thrive in team settings where communication and a positive attitude are key. Ready and prepared to bring my energy, flexibility, and customer-centric approach to a flight attendant position that will make passengers feel safe, comfortable, and cared for.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks
10.2024 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Cleaned counters, machines, utensils, and seating areas daily.
Co-Project Leader and Club Manager
RMIT Basketball Club
02.2023 - 12.2023
- Work closely with the Coach to create, manage and execute the basketball team routines.
- Develop routines with the help of Club Manaboard.
- Prepare post-event reports detailing outcomes of each event.
- Create and manage detailed tournament plans, timelines and budgets.
Staff Member
Inspired Edu Camp
06.2023 - 07.2023
- Assisted in planning and leading a variety of activities for children aged [X to X years], including arts and crafts, sports, and team-building exercises.
- Ensured a safe and positive environment for campers by supervising activities and providing guidance as needed.
- Supported lead teachers in maintaining structured daily schedules and providing individualized support to children.
- Acted as a positive role model, fostering inclusivity, kindness, and respect among campers.
Sale Assistant
Local Fashion Brand
06.2022 - 05.2023
- Organized successful promotional events to generate buzz and excitement around new product launches.
- Increased sales revenue by establishing strong relationships with key clients and partners.
- Created detailed sales reports to inform decision-makers on product performance trends and areas for improvement.
- Negotiated contracts with suppliers, securing favorable pricing and terms for the company.
Education
Associate of Arts - Nursing
Hillsborough Community College
Tampa, FL09-2026
Skills
- Team leadership
- Problem-solving
- Customer service skills
- Active listener
Languages
Vietnamese
Native or Bilingual
English
Full Professional
Interests
- Playing Sports
- Road Trips
- Offering time and support to shelters for the homeless, women, and animals
Timeline
Barista
Starbucks
10.2024 - Current
Staff Member
Inspired Edu Camp
06.2023 - 07.2023
Co-Project Leader and Club Manager
RMIT Basketball Club
02.2023 - 12.2023
Sale Assistant
Local Fashion Brand
06.2022 - 05.2023
Associate of Arts - Nursing
Hillsborough Community College
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