Summary
Overview
Work History
Education
Skills
Interests
Timeline
Ngonidzashe Nengomasha

Ngonidzashe Nengomasha

Administrator
Harare,Zimbabwe

Summary

Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.

Overview

5
5
years of professional experience
8
8
years of post-secondary education
2
2
Languages

Work History

Waiter

Royal Caribbean International
09.2022 - Current
  • Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
  • Facilitated seamless dining experiences for large parties by coordinating orders and special requests
  • Enhanced satisfaction of over 50 guests in less than 6 hours by providing attentive service and anticipating guest needs at dining time
  • Contributed to dining room's positive reputation and 95+ rating by consistently delivering exceptional service and building rapport with regular patrons.

Administrator

National Social Security Authority
Harare, Harare
10.2020 - 08.2022
  • Streamlined office operations by implementing efficient administrative systems and procedures.
  • Enhanced internal communication by creating centralized information network accessible to all staff members.
  • Served as liaison between HR department and organization, fostering open communication channels that improved overall organizational function.
  • Performed general procurement on behalf of company's workers union.
  • Performed bookkeeping of over 600 members accounts that is, subscriptions and loan accounts.
  • Conducted regular audits of operational processes, identifying areas for improvement and implementing solutions accordingly

Credit Control Officer (attachee)

National Social Security Authority
09.2019 - 08.2020
  • Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts of over 200 companies
  • Identified, researched and resolved billing variances to maintain system accuracy and currency.
  • Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
  • Assisted in annual financial audits.

Education

Bachelor of Science - Accounting

Chinhoyi University of Technology, Chinhoyi, Zimbabwe
01.2017 - 10.2024

Skills

Speed control

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Interests

Soccer and basketball

Graphic designing

Web design

Networking

Sports

Timeline

Waiter - Royal Caribbean International
09.2022 - Current
Administrator - National Social Security Authority
10.2020 - 08.2022
Credit Control Officer (attachee) - National Social Security Authority
09.2019 - 08.2020
Chinhoyi University of Technology - Bachelor of Science, Accounting
01.2017 - 10.2024
Ngonidzashe NengomashaAdministrator