Ngu Nguyen
Garden Grove,CA
Summary
Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills. Diligent problem-solver with resourceful approach to challenges and organized style. Leverages Biomed expertise to manage job functions. Excellent communicator with focus on results. Responsible Technician with excellent troubleshooting, customer service and analytics skills. Highly effective in complying with safety requirements.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Biomed Technician 2
Tech-Knowledge Associates (Providence St. Joseph)
La Palma, California
09.2019 - 02.2022
- Performed complex mechanical alignments and calibration of equipment to quality standards.
- Determined maintenance requirements and assigned repairs to qualified employees.
- Performed routine maintenance for manufacturing operations.
- Organized work to meet demanding production goals.
- Performs major and minor repairs of assigned medical equipment using manufacturer's recommendations, test procedures and diagnostics.
- Reports results of Preventive maintenances and repairs in timely manner and according to department procedures .
- Perform On-Call and In-Service while Maintains and promotes positive, open and honest interpersonal relationships, while providing high quality service; focuses on understanding customers’ needs and follows through.
Biomedical Technician
Try Touch Services
Bakersfield, CA
04.2017 - 11.2019
- Provided validation, inspection, repairs and maintenance on clinical biomedical equipment.
- Documented service and repair procedures accurately and completely and submitted monthly reports to manager.
- Maintained proper care and storage of diagnostic tools and equipment and tracked inventory.
- Responded to customer requests for service and repairs within 24 hours.
- Diagnosed cause of problems and completed repairs.
- Documented information regarding installations, repairs and inventory checks.
Education
Associate of Arts - Biomedical Engeneering
Southern California Institute of Technology
Anaheim, CA09.2017
Associate of Arts - Automotive Technology
Spokane Community College
Spokane, WA06.2007
Skills
- Issue Analysis
- Design principles
- Production Assistance
- Team Training
- Mechanical Knowledge
- Troubleshooting
Certification
Alaris Carefusion and Philips V60
Languages
Vietnamese
Native or Bilingual
Timeline
Biomed Technician 2
Tech-Knowledge Associates (Providence St. Joseph)
09.2019 - 02.2022
Biomedical Technician
Try Touch Services
04.2017 - 11.2019
Associate of Arts - Biomedical Engeneering
Southern California Institute of Technology
Associate of Arts - Automotive Technology
Spokane Community College