Nicollette Guddo
Atco
Summary
Results-driven professional with a strong background in process optimization and operational support, dedicated to enhancing workflow efficiencies through effective communication and innovative problem-solving. Proven expertise in quality control and fostering team collaboration ensures consistent achievement of organizational goals. Committed to leveraging analytical skills and industry knowledge to drive continuous improvement and operational excellence. Adept at navigating complex challenges while maintaining a focus on delivering high-quality outcomes.
Overview
12
12
years of professional experience
Work History
Amazon Warehouse Process Assistant
Amazon
West Deptford, NJ
01.2024 - Current
- Managed training and performance of a team of up to 60 warehouse associates to ensure accurate processing of outgoing shipments.
- Monitored inventory levels to ensure stock availability and accuracy.
- Delivered comprehensive training to new hires to enhance warehouse output while ensuring safety and quality standards.
- Identified and resolved machine faults to ensure uninterrupted workflow.
Inbound Operations Clerical
Target
Logan, NJ
10.2021 - 12.2023
- Validated shipment contents to uphold compliance with purchase orders and delivery receipts, enhancing operational integrity.
- Collaborated with carriers to identify discrepancies and damages, facilitating appropriate return or disposal of non-receivable freight.
- Executed systematic yard audits to maintain precise trailer inventory and facilitate prompt unloading of critical shipments.
- Managed vendor communications to ensure efficient handling of issues associated with trailer content logistics.
Amazon Learning Trainer
Amazon
West Deptford, NJ
07.2020 - 10.2021
- Analyzed insights from subject matter experts to formulate a strategic learning plan aimed at bridging common knowledge gaps.
- Directed and cultivated a team of 35 learning trainers to enhance onboarding processes for new hires.
- Created and enforced best practices to improve employee training and skill development initiatives.
- Analyzed training content for enhancement potential and executed updates to improve quality without increasing expenses.
Community Safety Officer
Camden County College
Camden, NJ
02.2016 - 09.2020
- Conducted regular patrols of designated zones to safeguard premises and deter potential threats.
- Oversaw surveillance camera and alarm system operations, ensuring rapid response to suspicious activities and emergencies.
- Documented and maintained accurate logs of incidents, accidents, and daily activities.
- Partnered with law enforcement agencies to facilitate investigations and deliver critical information and evidence.
Customer Service Associate/Paint Associate
Lowe's
Turnersville, NJ
10.2017 - 06.2020
- Enhanced customer experience by promptly addressing inquiries and resolving issues to maintain satisfaction.
- Cultivated extensive product knowledge to enhance customer support and address inquiries effectively.
- Facilitated customer product selection by analyzing individual needs and preferences.
- Fostered strong client relationships by engaging in regular communication and providing personalized assistance.
Server/Cashier
Gateway Diner
Westville, NJ
10.2013 - 10.2018
- Ensured dining area cleanliness by efficiently clearing tables, sanitizing surfaces, and restocking supplies.
- Cultivated a welcoming environment by providing prompt and friendly service, leading to high levels of patron satisfaction.
- Managed cash transactions with precision using POS system, ensuring balanced cash drawer.
Education
Chemistry
Camden County College
Blackwood, NJ05-2028
High School Diploma -
Winslow Township High School
Atco, NJ06-2015
Skills
- Safety and workflow management
- Process documentation
- Data entry
- Verbal and written communication
- Inventory management
- Spreadsheet development
T3 Spotlight August 2025
Recognition given to Tier 3 associates that have displayed the Amazon principles (Dive Deep and Deliver Results) to help increase safety, accuracy, and efficiency in their department
Timeline
Amazon Warehouse Process Assistant
Amazon
01.2024 - Current
Inbound Operations Clerical
Target
10.2021 - 12.2023
Amazon Learning Trainer
Amazon
07.2020 - 10.2021
Customer Service Associate/Paint Associate
Lowe's
10.2017 - 06.2020
Community Safety Officer
Camden County College
02.2016 - 09.2020
Server/Cashier
Gateway Diner
10.2013 - 10.2018
Chemistry
Camden County College
High School Diploma -
Winslow Township High School