Nguyen Le
Office Assistant
Westminster,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Cable Assembler position. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
7
7
years of post-secondary education
Work History
Amazon Affiliate Associate
Amazon.com, Inc. Or Its Affiliates
Westminster, California
11.2019 - Current
- Implemented computerized inventory tracking system, completed departmental documentation and kept precise records to meet customer needs.
- Assisted customers with signing up for store loyalty programs and provided details about key benefits.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Monitored customers for signs of security concerns and escalated issues to management.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed strong rapport with customers and created positive impression of business.
Bookkeeper/Cashier Assistant
Tu Luc Bookstore
Garden Grove , CA
07.2014 - 06.2022
- Helped customers complete purchases, locate items
- Monitored self-checkout systems and provided assistance or intervention where required.
- Trained new cashier team members in customer service and money handling processes.
- Retrieved items for customers and verified prices.
- Increased access to inventory by supporting merchandise stocking and search efforts.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Performed cash, card and check transactions to complete customer purchases.
Data Entry Technician
Allergan
Irvine, CA
04.2018 - 10.2019
- Increased data-entry productivity by maintaining detailed logs of data projects, identifying issues and improving them.
- Kept optimal quality levels to prevent critical errors and support team performance targets.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
- Corrected data entry errors to prevent later issues such as duplication or data degradation.
- Added documents to file records and created new records to support filing needs.
- Scanned documents and saved in database to keep records of essential organizational information.
Administrative Intern
City Of Santa Ana
Santa Ana, California
11.2016 - 02.2018
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.
- Answered incoming phone calls pleasantly directed calls to appropriate personnel.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Education
High School Diploma -
Fountain Valley High School
Fountain Valley, CA 11.2010 - 06.2011
Associate of Arts - Business Administration
Orange Coast College
Costa Mesa, CA 08.2011 - 06.2015
No Degree - Accounting
California State University - Fullerton
Fullerton, CA 08.2015 - 06.2018
Skills
Microsoft applications proficiency
Organization
Cash register operation
Self-Motivated
MS Office
Teamwork and Collaboration
Multitasking Abilities
Flexible and Adaptable
Data Entry
Attention to Detail
Timeline
Amazon Affiliate Associate
Amazon.com, Inc. Or Its Affiliates
11.2019 - Current
Data Entry Technician
Allergan
04.2018 - 10.2019
Administrative Intern
City Of Santa Ana
11.2016 - 02.2018
No Degree - Accounting
California State University - Fullerton
08.2015 - 06.2018
Bookkeeper/Cashier Assistant
Tu Luc Bookstore
07.2014 - 06.2022
Associate of Arts - Business Administration
Orange Coast College
08.2011 - 06.2015
High School Diploma -
Fountain Valley High School
11.2010 - 06.2011