NGUYỄN THÀNH DANH
497/24/3 Phan Văn Trị,phường 5,Gò Vấp,Hồ Chí Minh,Ho Chi Minh
Summary
- I am looking for the opportunity to advance my team team management skill, time management skill, and creativity skill to help me develop into a management position in the future.
- If I am given the opportunity for the applied position, you will get someone with a wealth of knowledge and experience who is ready to quickly adapt to working with your team.
Overview
14
14
years of professional experience
Work History
Cashier Team Leader
GALAXY SAI GON CLUB-REX HOTEL
05.2017 - 12.2023
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Trained new employees on job content, related reports and company regulations.
- Resolved customer issues on behalf of management within the scope of position.
- Found out the causes and offered the solutions to improve the effectiveness of the team's work.
- Handled internal issues.
- Arranged the work roster, based on each situation to ensure quality work on a timely manner.
- Checked daily reports and prepared revenue reports to send to the accounting department.
- Carried out tasks assigned by management.
Cashier
AN LA GHIEN RESTAURANT
01.2016 - 04.2017
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Bartender
VISSAI SAI GON HOTEL
06.2012 - 03.2017
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Bartender
HUONG VIET RESTAURANT
04.2010 - 12.2012
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Education
Accounting College Degree - Accounting
Ho Chi Minh City Open University
Ho Chi Minh City09.2012
Skills
- Problem Solving
- Attention to Detail
- Time Management
- Professionalism
- Employee Scheduling
- Team Management
- Staff Training
CERTIFICATIONS
2012
Office Information Technology Certificate
HONORS & AWARDS
9/2021
Outstanding employee of the month
Hobbies
Music and Sports
Timeline
Cashier Team Leader
GALAXY SAI GON CLUB-REX HOTEL
05.2017 - 12.2023
Cashier
AN LA GHIEN RESTAURANT
01.2016 - 04.2017
Bartender
VISSAI SAI GON HOTEL
06.2012 - 03.2017
Bartender
HUONG VIET RESTAURANT
04.2010 - 12.2012
Accounting College Degree - Accounting
Ho Chi Minh City Open University
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