Nheil Roy Suarez

Bartender

DUBAI

Summary

Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.

Overview

years of professional experience

Work History

Bartender /Mixologist

JA Resorts & Hotels

02.2022 - Current

Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Served high customer volumes during special events, nights and weekends.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Crafted special drink and cocktail menu items for seasonal offerings.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Developed new signature cocktails to support bar marketing brand and increase profits.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Polished glassware, bussed tables and removed debris to keep customer areas clean.

Waiter

Conrad Hilton -

Abu Dhabi

10.2020 - 12.2022

Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Kept server areas clean and stocked to increase efficiency while working tables.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Maintained customer satisfaction by clarifying questions about orders and specialty items.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Informed customers about daily and seasonal specials.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Bar Attendant- All Day Dining

Jumeirah @ Etihad Towers

Abu Dhabi

09.2015 - 09.2020

Operated and closed down bar station according to sanitation regulations and safety standards.
Acknowledged guests even when busy and anticipated and responded to guest needs.
Bussed bottles and glassware to maintain clean bar area.
Maintained knowledge of menu items, liquor brands, beers and non-alcoholic selections to enhance customer experience and expedite service.

Education

High School Diploma -

TESDA

Philippines

03.2015 - 03.2015

Skills

Multitasking Abilities

Excellent Communication

Interpersonal Communication

Written Communication

Planning and Coordination

Organization and Time Management

Timeline