Nheil Roy Suarez
Bartender
DUBAI
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
8
8
years of professional experience
Work History
Bartender /Mixologist
JA Resorts & Hotels
02.2022 - Current
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Served high customer volumes during special events, nights and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
Waiter
Conrad Hilton -
Abu Dhabi
10.2020 - 12.2022
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Informed customers about daily and seasonal specials.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Bar Attendant- All Day Dining
Jumeirah @ Etihad Towers
Abu Dhabi
09.2015 - 09.2020
- Operated and closed down bar station according to sanitation regulations and safety standards.
- Acknowledged guests even when busy and anticipated and responded to guest needs.
- Bussed bottles and glassware to maintain clean bar area.
- Maintained knowledge of menu items, liquor brands, beers and non-alcoholic selections to enhance customer experience and expedite service.
Education
High School Diploma -
TESDA
Philippines 03.2015 - 03.2015
Skills
Multitasking Abilities
undefinedTimeline
Bartender /Mixologist
JA Resorts & Hotels
02.2022 - Current
Waiter
Conrad Hilton -
10.2020 - 12.2022
Bar Attendant- All Day Dining
Jumeirah @ Etihad Towers
09.2015 - 09.2020
High School Diploma -
TESDA
03.2015 - 03.2015
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