Nhi Le
San Jose,CA
Summary
Dynamic and dedicated professional with extensive experience at work place, excelling in customer service and food safety. Proven ability to enhance client satisfaction through effective problem-solving and teamwork. Recognized for producing high-quality baked goods and managing efficient operations, ensuring timely delivery and exceptional service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Baker
Tous Les Jour
Orlando, FL
02.2023 - 03.2025
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
Barista Manager
Tous Les Jour
Orlando, FL
02.2023 - 03.2025
- Served customers quickly and efficiently and created strategies to prevent delays.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
Server
Kpot
Orlando, FL
01.2023 - 02.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cashier
Mochinut
Orlando, FL
01.2022 - 12.2023
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Bachelor -
University of Central Florida
Orlando, FLHighschool -
Freedom High School
2500 W Taft Vineland RD07.2020
Skills
- Team player
- Customer service
- Active listener
- Food safety and sanitation
- Kitchen safety
- Food safety
Certification
Food handler certificate
Languages
English
Professional Working
Vietnamese
Full Professional
Timeline
Baker
Tous Les Jour
02.2023 - 03.2025
Barista Manager
Tous Les Jour
02.2023 - 03.2025
Server
Kpot
01.2023 - 02.2025
Cashier
Mochinut
01.2022 - 12.2023
Bachelor -
University of Central Florida
Highschool -
Freedom High School