Nhi Nguyen
Sanford,FL
Summary
Hospitality professional with extensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain a well-organized bar area. Reliable team player adaptable to changing needs and customer interaction. Results-driven and equipped to elevate team performance and customer satisfaction. Brings valuable experience in managing shifts, training staff, and maintaining high standards of service. Known for strong teamwork, adaptability, and excellent problem-solving abilities.
Overview
8
8
years of professional experience
Work History
Bartender
Kava Culture
08.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Barista, Shift Supervisor
Starbucks
03.2020 - 08.2024
- Provided exceptional customer service
- Prepared and served beverages and food items
- Managed inventory and placed orders
- Trained and supervised new employees
- Handled cash transactions and balanced the register
- Maintained a clean and organized workspace
- Implemented strategies to increase sales and customer satisfaction
Babysitting
07.2017 - 01.2024
- Engaged in play activities with children
- Prepared and cleaned up simple meals or snacks
- Developed problem-solving and multitasking skills
- Managed time and scheduled activities with clients
Volunteer
Seminole County Public Library
08.2016 - 10.2016
- Cataloged, acquired, prepared, and classified materials
- Assisted patrons with inquiries
- Utilized library systems and specialist computer applications
Education
Radiologic Technology Degree -
Valencia College
12-2026
High School -
Ocoee High School
01-2019
Skills
- Communication skills
- Dependability
- Time management
- Energetic
- Customer service
- Cash handling
- Inventory management
- Leadership
- Supervision
- Strong multitasking
- Team player attitude
- Service-oriented mindset
Languages
Vietnamese
Native or Bilingual
Timeline
Bartender
Kava Culture
08.2024 - Current
Barista, Shift Supervisor
Starbucks
03.2020 - 08.2024
Babysitting
07.2017 - 01.2024
Volunteer
Seminole County Public Library
08.2016 - 10.2016
Radiologic Technology Degree -
Valencia College
High School -
Ocoee High School
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