Nia Dixon

• Provided outstanding customer service curated for each customer.
• Elevated sales by leveraging in-depth product knowledge and personalized shopping experiences for customers.
• Educated clients on skincare routines to enhance makeup application results.
• Provided beauty consultations and recommended appropriate products to customers.
• Hosted homegrown events for brands in-store
• Trained new staff on service standards and product knowledge.
• Demonstrated makeup techniques to clients for self-application guidance.

• provide a warm and friendly welcome when guests arrive or call in with questions

• make sure guests who are waiting to be seated are made comfortable, informed, and feel taken care of

• Inspected dining areas for any damages or defects.
• Greeted guests upon arrival and provided them with menus.
• Assisted other departments when needed such as bussing tables or delivering food orders.
• Took reservations over phone and in person.
• Managed incoming calls during busy shifts.

• Packed Door Dash and Uber Eats orders for timely delivery.
• Thrived in fast-paced environment, maintaining efficient order processing.
• Identified needs of customers promptly and efficiently.
• Cleaned and organized to-go station to ensure readiness for service.
• Restocked supplies for morning and night shifts, optimizing operational flow.
• Worked with to-go team accomplish goals and address issues related to our products and services.