Nia Dozier
Seattle
Summary
A responsible and efficient phlebotomist successful at completing patient care up to health board standards, with externship experience and knowledge of some blood test machines. Willingness to learn and open to feedback to better patient care and specimen test results.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server Assistant and Front Desk
Elliott's Oyster House, Pier 56
Seattle
09.2024 - Current
- Maintained cleanliness of dining areas, including tables and utensils.
- Supported inventory management by restocking supplies as needed.
- Monitored guest satisfaction and reported concerns to management immediately.
- Set up tables and chairs for parties and large groups.
- Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Demonstrated ability to multi-task by performing additional duties as assigned.
Barista Shift Supervisor
Market Coffee, Virginia Mason Hospital
Seattle
12.2024 - 04.2026
- Supervised barista team during high-volume shifts at hospital café.
- Ensured cleanliness and organization of workstations and customer areas.
- Assisted customers with menu selections and special dietary needs.
- Handled cash register transactions and balanced daily sales reports.
- Maintained knowledge of coffee products to provide exceptional customer service.
- Supervised and trained new baristas on all aspects of the job, including beverage preparation techniques, customer service protocols, cash handling procedures, and safety regulations.
Retail Shift Lead
MarketSpice, Pike Place Market
Seattle
08.2022 - 08.2024
- Managed inventory levels and product displays for optimal presentation.
- Led team meetings to discuss sales strategies and promotional events.
- Trained new employees on customer service and product knowledge.
- Assisted customers with product selection and purchases.
- Processed payments using point of sale systems accurately and efficiently.
- Identified opportunities for improvement within store operations.
Education
Phlebotomy Certification of Completion - Phlebotomy
Northwest Phlebotomy School
Seattle, WA05-2026
Some College (No Degree) - Medical Assistant Phlebotomy
Pima Medical Institute
Renton, WASkills
- Customer service
- Verbal and written communication
- Order accuracy
- Cash handling
- Customer feedback collection
- Cleaning and sanitizing
- Patient care
- Medical terminology
- Quality assurance
- Inventory management
- Data entry
- Staff training
- Positive and friendly attitude
- Personal hygiene
Languages
English
Native/ Bilingual
Certification
- Certificate of Completion- Northwest Phlebotomy School
- Medical Assistant Phlebotomy License- Application Pending
Skills
- Venipuncture- Winged Infusion, ETS, Syringe, Fingersticks
- Specimen Collection- PKU, Urinalysis, Blood Culture, POCT
- Tourniquet Application, Vein Selection. Handwashing/PPE Knowledge
- Machines- Statspin MP, Clinitek Status+, DCA Vantage, Cholestech LDX, LeadCare 2
Timeline
Barista Shift Supervisor
Market Coffee, Virginia Mason Hospital
12.2024 - 04.2026
Server Assistant and Front Desk
Elliott's Oyster House, Pier 56
09.2024 - Current
Retail Shift Lead
MarketSpice, Pike Place Market
08.2022 - 08.2024
Phlebotomy Certification of Completion - Phlebotomy
Northwest Phlebotomy School
Some College (No Degree) - Medical Assistant Phlebotomy
Pima Medical Institute