Nia Frisneda Mejia
Miami,FL
Summary
Certified pet stylist with a strong dedication to providing exceptional customer service. Possessing extensive knowledge of service delivery and a proven ability to multitask effectively. Committed to maintaining professional relationships that drive business results and increase profitability.
Overview
11
11
years of professional experience
Work History
Certified Pet Stylist
Petsmart
10.2020 - Current
- Maintaining pet's hygiene and the appearance of coats according to owner specifications
- Gained trust of pets through gentle handling techniques, minimizing stress during grooming appointments.
Warehouse Associate
Amazon Fulfillment
01.2020 - 10.2020
- Organizing stocks and maintaining inventory
- Inspecting products for defects and damages
- Performed inventory control, such as counting, and stocking merchandise.
Support Representative
Maximus Global Services ( MIA Airport )
01.2018 - 03.2020
- Supporting TSA during departures flights
- Security aircraft procedures
Event Support
Miami Heat (Kaseya Center)
01.2017 - 12.2018
- Enthusiastically greet and direct guests while performing assigned tasks (i.e
- Ticket scanning, directing guests to their seats, providing directions)
Passenger Service Agent
Swissport Inc
01.2014 - 12.2015
- Check in passengers at the ticket counter and ensure proper handling of luggage
- Public announcements and coordinates passenger aircraft boarding / deplaning in the gate area
- Providing assistance for all customer inquiries
Education
Professional Pet Grooming Certification -
MerryField School of Pet Grooming
01.2019
High school diploma -
Miami Springs Senior High School
01.2011
Skills
- Proactive researcher and fast learner
- English, Spanish bilingual
- Ability to work under pressure with accuracy and commitment
- Work effectively with a diverse group of people
- Strong interpersonal communication skills
- Entry level experience with Microsoft applications (Word, Excel, PowerPoint)
- Customer service experienced over years
Timeline
Certified Pet Stylist
Petsmart
10.2020 - Current
Warehouse Associate
Amazon Fulfillment
01.2020 - 10.2020
Support Representative
Maximus Global Services ( MIA Airport )
01.2018 - 03.2020
Event Support
Miami Heat (Kaseya Center)
01.2017 - 12.2018
Passenger Service Agent
Swissport Inc
01.2014 - 12.2015
High school diploma -
Miami Springs Senior High School
Professional Pet Grooming Certification -
MerryField School of Pet Grooming
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