Summary
Overview
Work History
Education
Skills
Timeline
Generic

NIA JONES

Sterling Heights,MI

Summary

Driven entrepreneur with a track record of enhancing customer satisfaction and streamlining operations at Successful Cleaning Solutions LLC. Excelled in quality assurance and customer service, demonstrating dependability while fostering strong supplier and industry relationships. Proven ability in goal setting and negotiation, significantly impacting business growth. Formerly contributed to Innovative Apartment Group, showcasing a blend of hard and soft skills to achieve results. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Owner/Operator

Successful Cleaning Solutions LLC
07.2021 - Current
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Developed business plan, processes and procedures to provide superior [Product or Service] to customers.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Negotiated contracts with vendors to secure favorable terms for the business.
  • Collaborated with industry partners to expand networking opportunities, fostering mutually beneficial relationships that drove growth for all parties involved.

Field Rental Associate

Innovative Apartment Group
11.2017 - 05.2023
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to their rental needs.

Met with residents to show apartments.

  • Collected rent checks and deposited them in company bank account.
  • Promoted a positive work environment by fostering collaboration and open communication among team members.Attended court dates for evictions,contacted bailiffs to schedule evictions.Periodically cleaned apartments for move-in and move-outs.

Education

High School Diploma -

Hall High School
Little Rock, AR
06.1992

Skills

  • Dependable and reliable
  • Goal Setting
  • Quality Assurance
  • Customer Service

Timeline

Owner/Operator

Successful Cleaning Solutions LLC
07.2021 - Current

Field Rental Associate

Innovative Apartment Group
11.2017 - 05.2023

High School Diploma -

Hall High School
NIA JONES